Regional Customer Success Operations Manager
Payoneer
Regional Customer Success Operations Manager
Payoneer
Global payment platform for cross-border transactions
About Payoneer
Founded in 2005, Payoneer is the global financial platform that removes friction from doing business across borders, with a mission to connect the world’s underserved businesses to a rising global economy. We’re a community with over 2,500 colleagues all over the world, working to serve customers, and partners in over 190 countries and territories.
By taking the complexity out of the financial workflows–including everything from global payments and compliance to multi-currency and workforce management, to providing working capital and business intelligence–we give businesses the tools they need to work efficiently worldwide and grow with confidence.
Location: Bangalore
Hybrid
Full-time
Role Summary
As a Regional Customer Success Operations Manager, you will enable Customer Success teams to drive customer retention and growth by delivering scalable processes, operational excellence, and successful execution of strategic initiatives. You will partner with Regional CS Leadership while leading global programs, bridging global strategy with regional execution to improve customer outcomes and business performance.
What You'll Do
Who You Are
Experience with Salesforce and business intelligence tools is a strong advantage
The Payoneer Ways of Working
Act as our customer’s partner on the insideLearning what they need and creating what will help them go further.
Do it. Own it.Being fearlessly accountable in everything we do.
Continuously improve
Always striving for a higher standard than our last.
Build each other upHelping each other grow, as professionals and people.
If this sounds like a business, a community, and a mission you want to be part of, apply today.
We are committed to providing a diverse and inclusive workplace. Payoneer is an equal opportunity employer, and all qualified applicants will receive consideration for employment no matter your race, color, ancestry, religion, sex, sexual orientation, gender identity, national origin, age, disability status, protected veteran status, or any other characteristic protected by law. If you require reasonable accommodation at any stage of the hiring process, please speak to the recruiter managing the role for any adjustments. Decisions about requests for reasonable accommodation are made on a case-by-case basis.
Payoneer provides a global payment platform that helps businesses send and receive money across borders in multiple currencies. It works by giving businesses accounts and payment tools that let them pay suppliers and get paid by customers as if they were local, instead of using costly international wire transfers. It also connects users to major online marketplaces to expand sales opportunities. Compared with traditional banks and other fintechs, Payoneer focuses on reducing transfer fees and simplifying cross-border transactions through a multi-currency account and marketplace connections. The company’s goal is to enable easy, low-cost international payments to support global business expansion.
Explore more opportunities at Payoneer