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The Salvation Army

Christian social services nonprofit

On Call Resident Assistant

Full-TimeDeadline 3/2/27
$16.50
Entry
Buffalo, NY, USA
In Person
Social & Community ServicesResidential & Direct Support

About the job

Requirements
  • A high school diploma or equivalent is required.
  • Ability to achieve and maintain CPR certification.
  • Ability to diffuse crisis situations both within team settings and independently.
  • Ability to document program events and carry out scheduled or spontaneous tasks.
  • Ability to apply all assigned training topics.
  • Must be readily available and flexible to cover a variety of shifts, weekends, and holidays.
Responsibilities
  • Distribute client supplies.
  • Obtain meals from Golden Age Center for shelter mealtimes.
  • Set up client meals and assist clients during mealtimes.
  • Clean up and maintain areas after mealtimes.
  • Make wake-up calls to client rooms.
  • Answer incoming phone calls.
  • Cover lobby desk duties.
  • Monitor second- and third-floor public areas.
  • Maintain storage rooms.
  • Report inventory needs to the Shelter Director or Residence Manager.
  • Organize and submit vouchers and invoices for payment to the Director.
  • Work closely with shelter staff to support client program activities.
  • Clean and supply rooms upon client discharge.
  • Wash and fold linens.
  • Clean hallways, the elevator, and stairwells.
  • Perform light maintenance work as assigned.
  • Perform custodial duties as assigned.
  • Monitor the facility and ensure common areas are free of hazards.
  • Work with staff to keep the facility in good condition.
  • Maintain client safety and security, including assisting with emergency evacuation and other special needs.
  • Maintain shelter records, including logs, rosters, inventory lists, supply orders, and maintenance requests.
  • Conduct monitored drug and alcohol testing.
  • Attend staff meetings and trainings as directed.
  • Perform other duties and activities as requested or assigned.

About the company

The Salvation Army is an international Christian nonprofit delivering social services through regional territories. The organization provides emergency assistance, shelters, rehabilitation, youth programs, disaster response, community services, worship, and thrift retail. It serves individuals and families in need, donors, volunteers, congregations, and communities across its service territories. Its operating model centers on locally delivered programs supported by territorial leadership, fundraising, retail operations, logistics, facilities, and administration. Teams work across social services, counseling, retail, logistics, fundraising, ministry, facilities, finance, and community programs. Teams support coordinated daily delivery.

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