Full-Time

Office Administrator

Liberty Behavioral & Community Services

Liberty Behavioral & Community Services

Behavioral and disability support services

Compensation Overview

$28 - $34/hr

Los Angeles, CA, USA

In Person

May require travel between organizational locations.

Bachelor's, Master's, MBA

Category
Administrative & Executive Assistance (1)
Required Skills
Microsoft Office
Word/Pages/Docs
Electronic Health Records (EHR)
HIPAA
Excel/Numbers/Sheets
Microsoft Outlook
Requirements
  • A bachelor's degree in business administration, Healthcare Administration, Management, Human Resources, Public Administration, or a related field is preferred.
  • A minimum of 3 years of experience in office administration, healthcare administration, behavioral health, social services, nonprofit operations, or a related environment is required.
  • Demonstrated experience coordinating administrative operations and multiple priorities is required.
  • Strong organizational and time-management skills are required.
  • Excellent written and verbal communication skills are required.
  • Strong attention to detail and accuracy are required.
  • Ability to maintain confidentiality and handle sensitive information appropriately is required.
  • Strong interpersonal and customer-service skills are required.
  • Ability to work independently while also functioning effectively as part of a multidisciplinary team is required.
  • Strong problem-solving and critical-thinking skills are required.
  • Proficiency with Microsoft Office, including Word, Excel, Outlook, and Teams, is required.
  • Ability to learn and effectively use electronic records, human resources, scheduling, and other administrative systems is required.
  • Ability to work in an office and community-based service environment is required.
  • Ability to sit, stand, walk, and use a computer for extended periods is required.
  • Ability to occasionally lift or move office materials and supplies is required.
  • Ability to travel between organizational locations when required is required.
  • Must successfully complete applicable background screening requirements.
  • Must maintain all required organizational and regulatory credentials, if applicable to the position.
Responsibilities
  • Oversee and coordinate the day-to-day administrative operations of the assigned office location.
  • Ensure the office environment is organized, professional, and adequately equipped to support staff and service delivery.
  • Develop and maintain efficient administrative procedures and workflows.
  • Coordinate office supplies, equipment, facilities, mail, and other administrative needs.
  • Maintain organized electronic and physical records.
  • Monitor administrative processes and identify opportunities for improvement.
  • Assist leadership with the implementation of organizational policies, procedures, and initiatives.
  • Serve as a central administrative resource for staff and management.
  • Coordinate meetings, calendars, conference rooms, and other administrative activities.
  • Prepare correspondence, reports, presentations, spreadsheets, and other documents as needed.
  • Provide administrative support to program managers, clinical staff, supervisors, and other leadership personnel.
  • Assist with staff scheduling, meetings, training coordination, and administrative communications.
  • Support onboarding activities for new employees.
  • Maintain required staff and program documentation.
  • Coordinate communication between departments to ensure information is shared accurately and timely.
  • Assist managers with tracking staffing needs, vacancies, attendance, and other operational matters.
  • Support hiring activities when requested by Human Resources or leadership.
  • Help coordinate staff meetings, orientations, training, and organizational events.
  • Provide professional and courteous administrative support to clients, families, visitors, and community partners.
  • Respond to routine inquiries and direct clinical or specialized questions to the appropriate department.
  • Assist with intake and administrative processes as assigned.
  • Help ensure timely communication with clients, families, referral sources, and other stakeholders.
  • Maintain a professional and welcoming office environment.
  • Assist in resolving administrative concerns and escalate issues appropriately.
  • Maintain confidentiality of client, employee, and organizational information.
  • Follow HIPAA and applicable privacy and confidentiality requirements.
  • Maintain accurate and complete administrative records.
  • Assist with internal audits, compliance reviews, and regulatory requests.
  • Ensure required administrative documentation is completed and maintained appropriately.
  • Support compliance with organizational policies and applicable federal, state, and local regulations.
  • Immediately report significant compliance, safety, or operational concerns to appropriate leadership.
  • Assist with administrative aspects of budgeting, purchasing, and expense tracking.
  • Process or coordinate invoices, purchase requests, and other administrative financial documentation as assigned.
  • Monitor office expenditures and supplies.
  • Assist leadership with preparation of operational reports and budget information.
  • Maintain accurate records related to purchases, vendors, and administrative expenses.
  • Coordinate with vendors and service providers as needed.
  • Assist with preparing routine operational and administrative reports.
  • Maintain spreadsheets and databases related to staffing, programs, supplies, expenses, and other operational activities.
  • Track administrative deadlines and follow up on outstanding items.
  • Assist leadership in monitoring operational performance indicators.
  • Identify administrative trends, gaps, and inefficiencies and make recommendations for improvement.
  • Coordinate with vendors, contractors, landlords, and service providers as assigned.
  • Monitor office maintenance and facility-related concerns.
  • Submit and follow up on maintenance requests.
  • Ensure necessary office services and supplies are available.
  • Assist with maintaining a safe, clean, and professional work environment.
  • Identify opportunities to improve administrative efficiency and workflow.
  • Assist with implementing new systems, processes, and procedures.
  • Support organizational projects and special initiatives.
  • Conduct research and gather information for leadership as requested.
  • Assist with preparing materials for management meetings and presentations.
  • Provide administrative support for organizational events and meetings.
  • Perform other duties as assigned.
Desired Qualifications
  • An MBA or master's degree in business administration, Healthcare Administration, Management, or a related field is strongly preferred.
  • Previous experience in behavioral health or community-based services is preferred.
  • Experience working in a healthcare, mental health, substance use disorder, developmental disability, or social services environment is preferred.
  • Experience supporting multiple programs, departments, or locations is preferred.
  • Experience with healthcare or behavioral health compliance requirements is preferred.
  • Experience with electronic health records or electronic medical records systems is preferred.
  • Experience with budgeting, expense tracking, reporting, or operational key performance indicators is preferred.
  • Experience coordinating vendors and facilities is preferred.
  • Previous supervisory or team-lead experience is preferred.
Liberty Behavioral & Community Services

Liberty Behavioral & Community Services

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Liberty Behavioral & Community Services provides person-centered support for people with intellectual and developmental disabilities, autism, behavioral health needs and substance-use challenges. Programs include residential homes, community participation, life-skills and vocational support, and behavioral services organized around individual plans. The organization works with clients, families and care partners to increase independence and stability in everyday settings. Its model combines direct support professionals with clinical and program teams across residential and community-based environments.

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