Ramp Dispatcher

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Job Description:

Work Schedule: Tuesday thru Saturday, 9:45 pm to 5:45 am (subject to change)

Starting pay is $23.00

This position provides administrative and operational support for aircraft operations, including report preparation, data management, compliance activities, and coordination of inbound and outbound flight operations. The employee performs Ramp Dispatch duties by assigning aircraft to loading and unloading crews, and Tug Dispatch duties by assigning tug drivers to support aircraft movement and servicing. The position communicates with multiple operational groups to ensure efficient aircraft handling, supports operational contingencies, and provides dispatch coverage during vacations and absences. Strong communication, problem-solving, and organizational skills are required in a fast-paced environment.

Responsibilities

• Assign aircraft to crews for loading and unloading operations (Ramp Dispatch).
• Assign tug drivers to aircraft to support aircraft movement, loading, and unloading operations (Tug Dispatch).
• Provide coverage for Ramp Dispatch and Tug Dispatch roles during vacations, absences, and operational needs.
• Monitor inbound and outbound aircraft activity to ensure efficient operations and on-time performance.
• Communicate aircraft assignment changes and operational updates to affected departments.
• Coordinate with Aircraft Maintenance, Hub Operations, Flight Control, Load Planning, Cargo Operations, and other internal partners.
• Assist with operational contingencies and adjust assignments as necessary to minimize service disruptions.
• Prepare, compile, and audit operational reports and documentation.
• Answer operational inquiries and provide support for critical issues.
• Monitor weather and operational conditions and communicate impacts as required.
• Perform other administrative and operational duties as assigned.

Qualifications

• High School Diploma, GED, or equivalent.
• Experience in dispatch, logistics, transportation, airline operations, warehouse operations, or administrative support preferred.
• Strong communication and interpersonal skills.
• Ability to prioritize work and make decisions in a fast-paced operational environment.
• Strong analytical, problem-solving, and organizational skills.
• Attention to detail and ability to manage multiple tasks simultaneously.
• Proficiency in Microsoft Office applications, including Excel, Outlook, and Word.
• Ability to work flexible schedules, including nights, weekends, holidays, and extended hours as business needs dictate.
• Ability to effectively communicate and collaborate with multiple departments and workgroups.
• Experience coordinating operational resources and responding to changing business needs preferred.

Employee Type:

Permanent

UPS is committed to providing a workplace free of discrimination, harassment, and retaliation.

Other Criteria:

UPS is an equal opportunity employer. UPS does not discriminate on the basis of race/color/religion/sex/national origin/veteran/disability/age/sexual orientation/gender identity or any other characteristic protected by law.

Basic Qualifications:

Must be a U.S. Citizen or National of the U.S., an alien lawfully admitted for permanent residence, or an alien authorized to work in the U.S. for this employer.