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Hertz

Car rental services and fleet management

Kundenberater Customer Service

Customer ExperienceConfirmed live in the last 24 hours
Full-timeFrankfurt, GermanyNo salary listedIn-person

About the Job

Requirements

  • First practical experience in customer service, tourism, hospitality, gastronomy, or a similar field is desirable; career changers are welcome.
  • Strong communication skills in German and good English-language skills are required.
  • A Class B driver's license is required.

Responsibilities

  • Advise customers in person at the counter, by telephone, and by email.
  • Prepare rental contracts and sell additional products.
  • Hand over vehicles to customers and receive returned vehicles.
  • Participate in fleet planning.

Desired Qualifications

  • First practical experience in the service or tourism industry, hospitality, or gastronomy is desirable.

About the Company

Hertz

Car rental services and fleet management

Hertz rents cars, trucks, and vans to leisure and business customers through a global network of airport and urban locations. Customers choose a vehicle, set dates and pickup location, and pay the rental fee plus optional extras like insurance or GPS. The company differentiates itself with broad accessibility, convenient airport and city concessions, flexible pricing, and value-added add-ons. Its goal is to provide easy, reliable mobility for individuals and fleets by offering broad access, clear pricing, and useful services.

Company size
10,001+
Company stage
IPO
Headquarters
Shadow Wood, Florida
Founded
1918

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