Z

Zego

Property management platform for resident experience

Senior AI Product Manager - Platform

Technical Product ManagementConfirmed live in the last 24 hours
Full-timeRemote in Portugal

About the Job

Requirements

  • A track record of owning a technical, platform, or backend product domain and delivering material business impact in a high-growth environment.
  • Confidence discussing system architecture, APIs, event-driven services, and workflow orchestration with engineers; ideally a background in engineering or data science.
  • Experience leading incremental rebuilds of business-critical services while maintaining operations.
  • Ability to use financial, behavioural, and usage data to ground decisions, query Snowflake or Looker, and build a case for platform investment.
  • Ability to untangle dependencies across business domains and explain technical trade-offs to non-technical stakeholders.
  • Ideally, experience in insurance, payments, lending, or financial services, with compliance built into product design.
  • Willingness to use AI daily, experiment quickly, and take ownership of developing AI proficiency.

Responsibilities

  • Own a product domain within Platform, define its quarterly strategy and goals, and help refine the longer-term platform strategy.
  • Lead complex discovery while modernising the policy lifecycle and migrating capability from legacy systems in safe increments.
  • Understand technical dependencies and failure modes, and make informed trade-offs with engineering.
  • Treat internal teams as customers so new products, prices, and journeys can launch on the platform quickly and predictably.
  • Make services ready for AI agents by providing clean, well-documented APIs and usable data, and establish AI-enabled workflows for the domain.
  • Set metrics for reliability, incidents, time to launch, and cost to serve, and build the business case for platform investment.
  • Work with Legal, Compliance, and Finance to build compliance into products so financial flows and customer communications are accurate and auditable.
  • Bring stakeholders along by running senior-stakeholder ceremonies, facilitating big-room planning, and escalating when appropriate.

About the Company

Zego

Property management platform for resident experience

What Zego does: Zego provides a resident experience platform for the residential real estate industry, helping property managers modernize the resident experience and improve operational efficiency. How its product works: property managers subscribe to the platform, which includes online payments, utility management, resident communication, and smart apartment technology; residents use the platform to pay rent, manage utilities, and receive messages, while managers access tools and data to run operations more efficiently. How it differs from competitors: it combines payments, utilities, communication, and smart-apartment features in a single, scalable platform tailored to property managers from small portfolios to large enterprises, focusing on improving resident engagement and back-office efficiency. What the goal is: to simplify property management, boost resident satisfaction, and reduce administrative costs for property managers.

Company size
201-500
Company stage
Acquired
Total funding
$925M
Headquarters
San Diego, CA
Founded
2003

Recently Posted Jobs

Explore more opportunities at Zego

See more jobs