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AXA

Global insurer offering life, property, casualty

Expert – E1 - Media Relations & Reputation【アクサ生命】

PR & CommunicationsConfirmed live in the last 24 hours
Full-timeMinato City, Tokyo, JapanNo salary listed

About the Job

Requirements

  • A bachelor's degree or equivalent is required.
  • Substantial professional experience in corporate communications, public relations, media relations, or a related communications function, either in-house or at an agency; 10 or more years is preferred and 12 or more years is highly desirable, with depth and quality of experience also considered.
  • Proven experience independently leading external communications projects from strategy development through execution.
  • Strong media relations experience and demonstrated ability to build trusted relationships with journalists.
  • Strong understanding of corporate reputation management and issues and crisis communications.
  • Ability to quickly understand complex business, regulatory, and corporate contexts and translate them into effective communications strategies and content.
  • Strong stakeholder management skills, including the ability to work effectively with senior management and navigate complex organizational environments with multiple stakeholders and competing priorities.
  • Excellent writing, editing, and verbal communication skills in both Japanese and English, including the ability to develop high-quality executive and external communications materials.
  • Strong project management skills and ability to independently manage multiple priorities and deadlines.
  • Strong interpersonal and influencing skills.
  • High level of judgment, integrity, and discretion when handling sensitive or confidential topics.

Responsibilities

  • Lead external communications projects from strategy development and planning through execution and assessment.
  • Develop compelling communications strategies and narratives across earned and owned channels based on AXA Japan's corporate and business priorities.
  • Ensure the quality, accuracy, and consistency of external communications materials, including fact-checking, message validation, corporate profile information, and other key corporate communications content.
  • Build and maintain strong relationships with key media and relevant external stakeholders to strengthen AXA's corporate reputation.
  • Identify proactive communications opportunities and potential reputation risks, and recommend appropriate communications approaches.
  • Provide strategic communications advice to internal stakeholders on complex or sensitive topics.
  • Lead or support reputation risk and crisis communications as appropriate.
  • Lead or support the CEO and senior executives in external communications activities, including message development, executive positioning, and speaking opportunities as appropriate.
  • Collaborate with AXA Group and global communications teams, relevant business and functional teams, and external public relations agency partners to deliver high-quality communications outcomes.
  • Coordinate across Communications, Brand, Sustainability, Distribution, and other business functions to ensure aligned and consistent external communications.
  • Contribute to external stakeholder engagement, including supporting government relations activities as needed.
  • Provide advice and support to other team members to enhance the quality of external communications.
  • Leverage company-approved artificial intelligence and digital tools to enhance the quality, efficiency, and effectiveness of communications activities, and encourage their effective use within the team.
  • Support the General Manager in driving team priorities and achieving the overall objectives of Media Relations & Reputation.

Desired Qualifications

  • Communications experience in insurance, financial services, or another highly regulated industry.
  • Experience working in a large global organization, particularly in an environment requiring frequent collaboration with global or regional headquarters.
  • Experience working across multiple business entities and/or managing complex organizational stakeholders within a large matrix organization.
  • Experience operating effectively in large, complex, and highly regulated organizations requiring extensive cross-functional collaboration and alignment.
  • Experience in corporate reputation management, executive communications, and issues and crisis communications.
  • Understanding of external stakeholder and government relations in a regulated business environment.
  • A qualification in communications, public relations, journalism, marketing, or a related field would be a plus.

About the Company

AXA

Global insurer offering life, property, casualty

AXA is a global insurer and asset manager that provides life, health, and property and casualty insurance, as well as related financial services. Its products work by customers paying insurance premiums in exchange for coverage against risks; AXA pools risk across many policyholders, prices premiums based on risk, and pays claims when events occur, while also offering investment and retirement products through its asset management arm. The company has grown through large acquisitions, giving it a wide geographic footprint and a diverse mix of personal, commercial, and specialty insurance offerings. This scale and breadth set AXA apart from many competitors, alongside a long history of strategic mergers that expanded its reach to customers around the world. AXA’s goal is to be a leading global insurer and asset manager, delivering financial protection and long-term value to customers and stakeholders.

Company size
10,001+
Company stage
IPO
Headquarters
Paris, France
Founded
1816

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