Full-Time

Senior Implementation Manager

Confirmed live in the last 24 hours

Alloy

Alloy

201-500 employees

End-to-end identity risk solutions for financial institutions

Financial Services
Data & Analytics

Senior

New York, NY, USA

Required Skills
Postman
Requirements
  • 5+ years experience as an Implementation Manager, Delivery Manager, or Client Onboarding Manager for a B2B SaaS platform with a focus on Enterprise clients
  • Familiarity with systems integrations and web technologies (i.e API, Postman, etc)
  • Passionate about providing exceptional implementation experiences to clients
  • Experience in project management and risk management
  • Ability to balance and run multiple priorities
  • Outstanding interpersonal skills
Responsibilities
  • Lead multiple concurrent implementations for customers
  • Provide strategic insight and direction based on client goals and product capabilities
  • Collaborate with internal teams to identify technical services and solutions
  • Lead project design sessions and provide guidance on configuration options
  • Communicate effectively with clients and internal teams
  • Obtain customer feedback and prioritize new feature requests
  • Ensure all configurations, integrations, and customizations are fully tested
  • Own and solve problems discovered during implementation
  • Maintain project timelines and optimize the implementation process

Alloy offers an end-to-end identity risk solution for banks and fintechs, automating account opening, ongoing monitoring, and credit underwriting with a focus on fraud, compliance, and credit risk management. The platform utilizes configurable technologies and a broad network of data partners to support decision-making throughout the customer lifecycle.

Company Stage

Series C

Total Funding

$210.8M

Headquarters

New York, New York

Founded

2015

Growth & Insights
Headcount

6 month growth

2%

1 year growth

-3%

2 year growth

12%

Benefits

Unlimited PTO

16 weeks of parental leave

Premium medical, dental, vision, HSA, & FSA programs

401k with matching and immediate vesting & eligibility

Commuter, health & wellness benefits

$1,000 annual learning & development stipend

Memorable team events and retreats