Full-Time

Account Executive

unitQ

unitQ

51-200 employees

Analyzes global feedback for product quality

No salary listed

New York, NY, USA

Remote

Category
Sales & Account Management (1)
Required Skills
Agile
Machine Learning
Salesforce
REST APIs
Data Analysis

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Requirements
  • Strong technical acumen with experience in data analysis, AI-driven solutions, and an ability to effectively communicate complex technical topics.
  • Familiarity with analytics tools, APIs, and AI/ML applications in business settings.
  • Proven track record of exceeding sales targets and closing high-value deals.
  • Excellent communication, negotiation, and relationship-building skills.
  • Self-motivated, results-oriented, and adaptable in a fast-paced, high-growth environment.
  • Experience with Salesforce, ZoomInfo, and other sales prospecting tools.
  • Strong problem-solving skills and the ability to think strategically about customer needs.
  • Coachable, open to feedback, and committed to continuous improvement.
Responsibilities
  • Own and manage the entire sales cycle, from prospecting to contract negotiations and closing deals.
  • Identify, qualify, and develop relationships with key decision-makers in target accounts.
  • Conduct product demonstrations and sales presentations, effectively translating technical features into business value including answering in depth questions related to AI (artificial intelligence), NLP (natural language processing), and ML (machine learning).
  • Collaborate with SDRs to optimize lead generation and pipeline development based on real time, AI generated data pulled directly from data studio.
  • Maintain a strong pipeline of qualified opportunities and accurately forecast sales performance.
  • Utilize Salesforce.com to track all sales activities, customer interactions, and deal progress.
  • Stay up-to-date with industry trends, AI advancements including conversational AI platforms, natural language processing models, machine learning, agile project management, SaaS incident reporting software, and data visualization, and the competitive landscape to effectively position unitQ's value proposition.
  • Work cross-functionally with Marketing, Product, and Customer Success teams to ensure a seamless customer experience.
  • Meet and exceed quarterly and annual sales quotas.
Desired Qualifications
  • Previous experience in a startup environment.
  • Experience selling AI-powered, data-driven, or analytics-based software solutions.
  • Familiarity with SQL, Python, or other data analysis tools is a plus.
  • Experience selling to product and engineering teams.

unitQ provides a software platform that collects and analyzes customer feedback from multiple channels and languages to help teams improve product quality and customer experience. It scans sources such as App Store reviews, Zendesk tickets, Reddit, and Twitter using machine learning to filter out noise and surface actionable bugs and issues. This enables companies to identify problems quickly, push fixes, and reduce customer churn. The business operates on a subscription model, offering ongoing access to unitQ Monitor, which turns global feedback into timely insights that guide product enhancements and customer retention strategies.

Company Size

51-200

Company Stage

Series B

Total Funding

$41M

Headquarters

San Mateo, California

Founded

2018

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Simplify Jobs

Simplify's Take

What believers are saying

  • April 23, 2026 platform launch ties customer signals to revenue, retention, and risk.
  • Lime selected unitQ in 2026, proving enterprise demand for global voice-of-customer monitoring.
  • Brett Skale became CRO in November 2024, strengthening go-to-market execution and pipeline growth.

What critics are saying

  • Enterpret, Pendo, Chattermill, and Productboard attack unitQ's analytics and roadmap layer.
  • unitQ's defect-detection focus loses budgets when buyers want revenue-weighted product decisions.
  • If public-review access tightens, unitQ's core detection engine and awards credibility weaken fast.

What makes unitQ unique

  • unitQ now unifies monitorQ, metricQ, competeQ, supportQ, interviewQ, and socialQ.
  • Its AI scores 83.3 million reviews across 6,700 apps for Epic Awards.
  • MCP server support in May 2026 plugs unitQ into Claude, ChatGPT, and Cursor.

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Benefits

Stock Options

Flexible Vacation Policy

Health Insurance

Dental Insurance

Vision Insurance

401(k) Retirement Plan

Life Insurance

Health Savings Account/Flexible Spending Account

Phone/Internet Stipend

Generous leave policies

Gym Membership

Company Social Events

Growth & Insights and Company News

Headcount

6 month growth

5%

1 year growth

7%

2 year growth

5%
PR Newswire
Apr 23rd, 2026
unitQ launches AI quality intelligence platform connecting customer signals to revenue, retention, and risk

unitQ has launched an AI quality intelligence platform that unifies customer signals with business outcomes including revenue, retention and risk. The San Francisco-based company raised the funding to support the platform, which combines six products under one intelligence layer. The platform includes monitorQ for real-time issue detection, metricQ for connecting signals to business metrics, competeQ for competitive benchmarking, supportQ for interaction evaluation, interviewQ for qualitative insights, and socialQ for social conversation analysis. Together, these tools provide teams with a unified view of customer experiences. unitQ's clients include Pinterest, Adobe, PayPal, Bumble, DraftKings and Dropbox. The company positions its offering as a system of record for quality, measuring the gap between customer expectations and actual experiences.

unitQ
Apr 21st, 2025
unitQ to speak about AI Agents for product teams at Chief Product Officer Summit

unitQ to speak about AI agents for product teams at Chief Product Officer Summit.

unitQ
Mar 25th, 2025
unitQ wins big: Awarded top prize for innovative generative AI

unitQ Monitor just snagged the top Innovative AI Products Award from the Business Intelligence Group for its generative AI technology: agentQ!

MarTech360
Nov 19th, 2024
unitQ Welcomes Brett Skale as Chief Revenue Officer

unitQ welcomes Brett Skale as Chief Revenue Officer.

PR Newswire
Nov 18th, 2024
Unitq Welcomes Brett Skale As Chief Revenue Officer

BURLINGAME, Calif., Nov. 18, 2024 /PRNewswire/ -- unitQ, the leading AI-powered customer feedback platform empowering organizations to take a customer-centric, real-time data-driven approach to craft high quality products, services and experiences, today announced the appointment of Brett Skale as Chief Revenue Officer (CRO).Brett joins unitQ with an impressive track record of driving revenue growth and scaling go-to-market strategies at industry-leading organizations, including Handshake, BrowserStack and PagerDuty