Engagement Manager - Professional Services
About the job
- At least 8 years of experience in IT and/or management consulting services, or at least 8 years of technology sales experience.
- At least 3 years of experience managing complex IT services engagements, such as cloud migration, application modernization, data analytics, or artificial intelligence and machine learning.
- Experience developing and closing professional services deals, including creating Statements of Work, pricing, and contract negotiation.
- Strong program and project management skills, with experience managing multiple concurrent engagements.
- Fluency in written and spoken Mandarin Chinese and English, and understanding of the Taiwan enterprise market landscape, key industries, and regulatory environment.
- Own a portfolio of customer accounts and drive Professional Services bookings and revenue growth.
- Identify and qualify professional services opportunities through consultative discovery with customer stakeholders.
- Develop Statements of Work, proposals, and commercial constructs, including time-and-materials, fixed-price, managed services, and outcome-based arrangements.
- Lead customer-facing workshops, executive presentations, and roadmap discussions to define engagement scope.
- Build and maintain trusted advisor relationships with customer decision-makers from director to C-level.
- Serve as the single-threaded owner for engagement success, accountable for scope, timeline, budget, and customer satisfaction.
- Manage engagement delivery in partnership with Professional Services Practice Managers and Consultants, ensuring quality outcomes.
- Monitor engagement health, identify risks and blockers, and implement corrective actions proactively.
- Drive customer adoption and consumption of AWS services through Professional Services-led initiatives.
- Manage engagement financials, including margin, utilization, and revenue recognition.
- Build and maintain a qualified pipeline of at least three times the individual bookings target.
- Drive pursuit rigor across qualification, teaming, pricing, proposal development, and close.
- Accurately forecast bookings and revenue on a weekly, monthly, and quarterly basis.
- Use Salesforce for pipeline management and reporting.
- Partner with AWS Account Managers, Solution Architects, and specialist teams to identify and pursue joint opportunities.
- Collaborate with Professional Services Delivery Practices in Migration, Modernization, Data and AI, and Generative AI to assemble suitable engagement teams.
- Work with AWS Partners to structure co-delivery models where appropriate.
- Provide market feedback to Professional Services leadership on customer needs, competitive dynamics, and service gaps in Taiwan.
- Follow Professional Services governance processes, including deal review, pricing approval, and risk assessment.
- Contribute to developing repeatable engagement frameworks and industry-specific offerings.
- Drive continuous improvement in engagement delivery methodology and customer experience.
- AWS certifications such as Solutions Architect Professional, DevOps Engineer Professional, Data Analytics Specialty, or Machine Learning Specialty.
- Experience working with customers in the semiconductor ecosystem, financial services, or manufacturing, including smart factory, Industry 4.0, or supply chain optimization.
- Experience with large-scale migration programs.
- Familiarity with generative AI, Amazon Bedrock, foundation models, and retrieval-augmented generation architectures.
- A track record of delivering projects on time and within budget using agile or Scrum methodologies.
About the company
Amazon runs the largest online store in the United States and rents cloud computing to businesses and governments through Amazon Web Services. AWS pioneered renting computing power over the internet, and Amazon built its own delivery network to get orders to customers quickly. Shoppers buy from Amazon and from independent sellers on its store, and Prime members pay a subscription for fast free shipping, streaming video and music, and other perks. AWS rents out computing power, storage, databases, and AI tools so companies can run software without owning servers, and Amazon also makes Kindle e-readers and Echo speakers with the Alexa assistant. Jeff Bezos founded Amazon in 1994, and it is based in Seattle, Washington.
Company Size
10,001+
Company Stage
IPO
Headquarters
Seattle, Washington
Founded
1994
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Simplify's Take
What believers are saying
- AI drives growth: AWS's AI and custom-chip sales each more than doubled, passing $25 billion a year by June 2026.
- Stock grants gained value: shares hit a record in August 2026, making Amazon the fifth company to reach $3 trillion.
- Ads are a third engine beside stores and AWS: they grew 26% to $19.8 billion in the June 2026 quarter.
What critics are saying
- AWS's lead is shrinking: in the June 2026 quarter, Google Cloud grew 82% and Microsoft's Azure 43%, versus AWS's 37%.
- Job security has slipped: Amazon cut 30,000 corporate jobs in October 2025 and January 2026 to reduce management layers.
- Expect five office days a week: Amazon ended its three-day hybrid policy for corporate staff in January 2025.
What makes Amazon unique
- Most of Amazon's profit comes from cloud: AWS made 21% of sales but 60% of operating profit in mid-2026.
- Amazon is America's biggest parcel carrier by volume: it handled 6.9 billion packages in 2025, more than the Postal Service.
- Writing matters more than slides: Amazon meetings open with silent reading of a six-page memo instead of PowerPoint.
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Benefits
Flexible Work Hours
Company Equity
Growth & Insights and Company News
6 month growth
2%1 year growth
2%2 year growth
1%Amazon (NASDAQ: AMZN) shares have fallen 10% since peaking two months ago, which one analyst sees as a buying chance. Concerns over rising AI spending and a rotation out of consumer tech stocks have weighed on the stock, which slightly lags the market in 2026. The business is growing fast. Net sales rose 20% last quarter, the strongest year-over-year jump since 2021. Amazon Web Services (AWS) revenue surged 37% in the second quarter on AI demand; AWS makes up a fifth of revenue but three-fifths of operating profit. North American e-commerce sales rose 16%, helped by Amazon's AI shopping assistant, Rufus. At less than 25 times next year's earnings, the article argues, Amazon's premium is available at a discount.
A $1,000 investment in Amazon (NASDAQ: AMZN) could grow to about $2,059 by October 7, 2031, according to a 24/7 Wall St. base-case model. That implies a modeled share price of $532.62, a 105.87% total return, or 15.54% annually. Shares trade at about $258.35, up 16.49% over the past year. On October 7, 2030, the base path puts the stock at $498.59, or $1,927.14 for a $1,000 stake. The case rests on Amazon Web Services (AWS), which grew 37% to $42 billion last quarter. Amazon's AI and custom chip businesses each top $25 billion annually, with most 2027 Trainium capacity reserved. The risk is spending. A $200 billion 2026 capex plan has pushed free cash flow to -$7.6 billion, so AI demand must arrive for the bull case to hold. Amazon pays no dividend, so all gains must come from the share price.
Amazon is testing whether shoppers will pay a premium for its new Alexa tablet, as leadership of the Alexa unit changes hands. Shares fell about 0.8% to $260.39 at 12:30 EST. The Alexa Tablet 12 Pro starts at $499.99, against $329.99 for the 11-inch model and $229.99 for the 8-inch version. Shipments begin October 14. Amazon confirmed to Reuters that Daniel Rausch will leave the unit next month. Aidan Marcuss will take over. The tablet's success depends on whether customers keep using Alexa and spend more across Amazon's services. Shares trade 3.7% above the $251.11 GF Value estimate.
The San Francisco company’s software makes it easier for developers to switch between different AI chips.
Michael Moritz, who spent about 38 years at Sequoia Capital backing Google, YouTube, PayPal, and Stripe, says most investors fail because they cannot do nothing. Speaking on The Investor's Podcast Network, he said they sell over scary headlines, round-number prices, or gains that feel too big, cutting short the compounding that builds wealth. He pointed to Amazon, which has traded at all-time highs on many days in its 30 years as a public company. Its stock closed at $262.43 on October 9, up 531.6% in a decade. Amazon's second-quarter revenue rose 19.6% to $200.61 billion. AWS revenue grew 37% to $42.23 billion, with a backlog of $496 billion, despite planned 2026 capital spending of about $200 billion.