Impulse Space

In-space propulsion and payload mobility

Information Technology Intern - Service Delivery

IT Service Desk & End User SupportConfirmed live in the last 24 hours

Internship · Summer 2027Redondo Beach, CA, USA$30 /hrIn-person

About the Job

Requirements

Currently pursuing a degree in Information Technology, Computer Science, Cybersecurity, or a related technical field.
Have a strong interest in IT operations, service delivery, and infrastructure support.
Have a basic understanding of networking concepts, including IP addressing, VLANs, DHCP, and DNS, and operating systems, including Windows and macOS.
Have troubleshooting and problem-solving skills and a willingness to learn in a hands-on environment.
Have strong communication skills and the ability to work collaboratively in a team setting.
Be detail-oriented and organized, and able to follow processes and procedures accurately.

Responsibilities

Assist with deployment, configuration, and maintenance of end-user systems, including laptops, desktops, peripherals, and mobile devices.
Support onboarding and offboarding processes by preparing, imaging, and configuring hardware for new and departing employees.
Participate in network troubleshooting, including testing connectivity, validating VLAN assignments, and assisting with switch and access point deployments under supervision.
Help document and improve IT operational processes, runbooks, and troubleshooting guides.
Provide technical support to end users, including resolving hardware and software issues, account access, and peripheral setup.
Assist with low-voltage tasks such as patching cables, labeling ports, and organizing network infrastructure.
Support the Service Delivery team with scheduled maintenance, equipment inventory, and asset lifecycle management.
Participate in special projects, such as system upgrades, process automation, or hardware refresh initiatives, with mentorship from full-time team members.

As an Information Technology Intern, Service Delivery, you will work directly with the IT Service Delivery team to support day-to-day operations across the company — from user support and hardware deployment to network troubleshooting and infrastructure projects.

This role is ideal for someone pursuing a degree in Information Technology, Computer Science, or a related field who wants to gain real-world, practical experience in a fast-paced, high-impact environment. This is a hands-on internship designed for students who are passionate about technology, infrastructure, and operational support.

*This internship is 12 weeks from May/June through August/September 2027

Assist in the deployment, configuration, and maintenance of end-user systems including laptops, desktops, peripherals, and mobile devices.
Support onboarding and offboarding processes by preparing, imaging, and configuring hardware for new and departing employees.
Participate in network troubleshooting, including testing connectivity, validating VLAN assignments, and assisting with switch and access point deployments under supervision.
Help document and improve IT operational processes, runbooks, and troubleshooting guides.
Provide technical support to end users, including hardware and software issue resolution, account access, and peripheral setup.
Assist with low-voltage tasks such as patching cables, labeling ports, and organizing network infrastructure.
Support the Service Delivery team in scheduled maintenance, equipment inventory, and asset lifecycle management.
Participate in special projects, such as system upgrades, process automation, or hardware refresh initiatives, with mentorship from full-time team members.

Currently pursuing a degree in Information Technology, Computer Science, Cybersecurity, or a related technical field.
Strong interest in IT operations, service delivery, and infrastructure support.
Basic understanding of networking concepts (IP addressing, VLANs, DHCP, DNS) and operating systems (Windows, macOS).
Excellent troubleshooting and problem-solving skills with a willingness to learn in a hands-on environment.
Strong communication skills and ability to work collaboratively in a team setting.
Must be detail-oriented, organized, and able to follow processes and procedures accurately.

About the Company

Impulse Space

In-space propulsion and payload mobility

Impulse Space builds in-space mobility services and propulsion to move payloads after launch. Its products include Mira for precise maneuvering and rendezvous, Helios high-energy kick stage, Caravan rideshare to higher-energy orbits, and propulsion lines Saiph, Deneb, and Rigel. These tools act as in-space tugs and stages to push, dock, and deploy payloads in orbit. Led by SpaceX veteran Tom Mueller, Impulse Space uses flight-proven hardware and a growing network of facilities to make reaching higher-energy orbits faster and cheaper, expanding access for customers.

Company size: 501-1,000
Company stage: Series D
Total funding: $1.4B
Headquarters: Redondo Beach, CA
Founded: 2021

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