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Apex Service Partners

National buy-and-own platform for home services

Plumbing Lead Install Technician

Plumbing & PipefittingUpdated on Nov 3
Full-timeLake Charles, LA, USA$75k - $100k /yrIn-person

About the Job

Requirements

  • At least 3 years of experience diagnosing, troubleshooting, repairing, and maintaining residential plumbing, water heaters, tankless systems, and filtration systems.
  • Strong customer service and interpersonal communication skills.
  • A plumbing license, or the ability to obtain one within 6 months.
  • Ability to present customers with repair-versus-replacement options.
  • Knowledge of drain machines, cameras, and locator equipment.
  • Knowledge and skill in the safe use and maintenance of required tools.
  • High school diploma or GED.
  • Clean driving record.
  • Basic computer skills and ability to use an iPad to document work.
  • Ability to speak, read, and write fluently in English.
  • Ability to meet the physical demands of the role, including lifting and moving equipment and working in tight spaces such as attics and crawl spaces.
  • Ability to work in wet or humid conditions, extreme cold and heat, and occasional outdoor weather and vibration.

Responsibilities

  • Perform timely and accurate repairs to resolve plumbing and drain issues.
  • Explain the service being performed to customers, provide exact prices, and obtain approval before performing work.
  • Build customer rapport and recommend products and services that meet customers' needs.
  • Install and repair plumbing systems, equipment, fixtures, sinks, water heaters, toilets, and appliances.
  • Ensure compliance with local plumbing codes and regulations.
  • Educate and assist customers in selecting financing options and maintenance plans.
  • Maintain a professional and knowledgeable presence to generate referrals and repeat business.
  • Keep the truck neat and clean inside and outside.
  • Work with the Customer Service and Dispatch teams to support business operations.
  • Maintain detailed service records, including before-and-after photographs.
  • Follow safe practices on the job and while driving.
  • Participate in training exercises, morning meetings, and retreats.
  • Train and mentor apprentices to support accurate and timely repairs and installations.

About the Company

Apex Service Partners

National buy-and-own platform for home services

Apex Service Partners is a national residential services platform focused on HVAC, plumbing, and electrical trades. It grows by acquiring majority stakes in established local home-service businesses and keeps their brand, leadership, and day-to-day operations, while providing a centralized Partner Services network (finance, recruiting, training, marketing, procurement, and technology). This structure lets local operators keep autonomy but gain scale and buying power through centralized support, enabling consistent operations across its 75 brands in 46 states and 13,000+ employees. The goal is to expand through acquisitions to build a broad national platform of trusted local providers and drive operating efficiencies and growth.

Company size
501-1,000
Company stage
Debt Financing
Total funding
$5.9B
Headquarters
Tampa, FL
Founded
2019

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