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Beth Israel Lahey Health

Integrated health system delivering care, education

Endoscopy Technician

Full-Time
$20 - $28.70/hr+ $2,000 sign-on bonus + Shift differentials + Call pay + Premium pay + Overtime pay
Entry
Exeter, NH, USA
In Person
Medical, Clinical & VeterinaryClinical Support & Patient Administration

About the job

Requirements
  • High school diploma or equivalent.
  • CPR certification within 90 days of hire.
  • If prior experience does not include current state licensure, apply for the New Hampshire Medical Technician Registry.
  • Must be vaccinated against influenza as a condition of employment.
Responsibilities
  • Assist registered nurses in collecting data for objective patient assessments and identifying patient needs.
  • May be cross-trained to work in multiple areas, including the endoscopy and outpatient surgery admit/discharge areas, interventional procedure area as a procedure assistant, and transport department.
  • Provide technical support as a team member and communicate with supervisors, staff, other departments, physicians, and anesthesiologists.
  • Assist physicians with endoscopic procedures, including esophagogastroduodenoscopy, flexible sigmoidoscopy, colonoscopy, bronchoscopy, PEG/JPEG/NG placement and exchange, EBUS, diagnostic and therapeutic EUS, ERCP, fine needle aspiration, and BRAVO procedures.
  • Troubleshoot equipment malfunctions.
  • Prepare and turn over procedure rooms; gather and organize required supplies and non-controlled pharmaceuticals; restock supplies and may order them; ensure emergency travel carts are restocked and functional.
  • Maintain a safe environment by complying with regulatory requirements and hospital policy, including use of personal protective equipment.
  • Prepare rooms for isolation and protect staff from airborne diseases such as tuberculosis, including using airflow systems and special masks.
  • Maintain knowledge of professional and practice issues related to endoscopy, gastroenterology, and pulmonology; attend in-services and identify learning needs related to equipment and procedures.
  • Enter staff and scope information into the documentation system; collect, label, and handle specimens from procedures.
  • Participate in the Endoscopy Call Team and prepare appropriate equipment for urgent physician use in emergent situations.
  • Participate in organizational and departmental performance-improvement activities and may serve on the Unit Based Council, quality committees, or RBC team.
  • Precept and train new staff, including endoscopy technicians and registered nurses, and may assist in training physicians on new equipment.
Desired Qualifications
  • Previous healthcare experience, including work as a healthcare technician, medical assistant, LNA, sterile processing technician, EMT, or paramedic.
  • SGNA certification is strongly encouraged upon meeting eligibility requirements.

About the company

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Beth Israel Lahey Health

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Beth Israel Lahey Health is an integrated health system that coordinates care across hospitals, clinics, and other care settings to keep patients connected wherever they are. Its services come from doctors, nurses, technicians, social workers, and educators who work together, guided by medical research and education. The system operates by linking hospitals, primary and specialty care, and support services so patients receive seamless care with access to resources like research-informed treatment and training for staff. Unlike standalone hospitals or fragmented care providers, it combines multiple facilities and care teams into a single network to improve consistency and efficiency. The overarching goal is to improve patient outcomes and experience by delivering high-quality, coordinated care through research-backed practices and continuous education for its workforce.

Company Size

10,001+

Company Stage

N/A

Total Funding

N/A

Headquarters

Cambridge, Massachusetts

Founded

2017

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Simplify's Take

What believers are saying

  • BILH posted a $93 million operating gain in 2025 after four loss-making years.
  • First-quarter 2026 operating income hit $60.2 million, reversing last year's loss.
  • Heidi's pilot cut after-hours work for 74% of users and lifted patient presence.

What critics are saying

  • Kevin Tabb exits by 2027, forcing a national CEO search during expansion.
  • Massachusetts AG price caps and annual monitoring constrain pricing through 2025.
  • 2025 RICO litigation against drug and pharmacy giants ties BILH to costly court fights.

What makes Beth Israel Lahey Health unique

  • BILH spans 14 hospitals and 39,000 employees, combining academic and community care.
  • BILH’s 2026 Heidi rollout standardizes ambient AI scribing across all physicians.
  • BILH is shifting 64% of care outside Boston and Burlington, deepening local access.

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Benefits

  • Mental Health Support

Company News

Associated Press
Apr 28th, 2026
Beth Israel Lahey Health rolls out Heidi's AI scribing to all physicians after 90% report better patient presence

Beth Israel Lahey Health is rolling out Heidi's ambient AI scribing tool to all its physicians following a successful trial across its facilities. The health system, which serves over 6,000 providers across 14 hospitals and 175 primary care practices, prioritises addressing physician burnout, with nearly half of US physicians reporting burnout. During a six-month trial offering Heidi to 1,000 providers, the majority adopted the technology. Survey results showed 89% were satisfied with note quality, 90% felt more present with patients, 74% reduced after-hours work time, and 82% experienced reduced cognitive load during visits. The implementation demonstrates how ambient AI can deliver immediate relief to physicians whilst benefiting patients and the healthcare system. Heidi supports over 2 million consultations weekly globally and has raised $96.6 million from investors including Point72 Private Investments and Blackbird.