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Kaiser Permanente

Integrated healthcare provider and payer platform

Ophthalmic Assistant

Clinical Support & Patient AdministrationConfirmed live in the last 24 hours
Full-timeSeattle, WA, USANo salary listedIn-person

About the Job

Requirements

  • A high school diploma or General Education Development credential is required.
  • Obtain Registered Medical Assistant registration in Washington within 2 months of hire.
  • Obtain Certified Ophthalmic Assistant certification from the International Joint Commission on Allied Health Personnel in Ophthalmology within 24 months of hire.
  • Demonstrate customer service experience and skills.
  • Have computer experience in a Microsoft Windows environment and keyboarding skills.
  • Have strong written and verbal skills for patient history assessment, medical record documentation, and patient/family education.

Responsibilities

  • Complete required classroom training and reading assignments, successfully complete the Independent Study Course for Ophthalmic Assistants, perform patient care under direct supervision during the initial training period, and complete competency check-offs for visual acuity methods, non-contact or applanation tonometry, manual lensometry, medical and ocular history including allergies and medications, blood pressure, appointment making, and messages.
  • Prepare examination and treatment rooms by cleaning, stocking, and arranging supplies and equipment; this requires bending, reaching, and moderate lifting of up to approximately 45 pounds throughout the day.
  • Review the appointment schedule, interview patients to obtain ocular history, instruct or assist patients in preparation for scheduled procedures, communicate by telephone and in person, chart medical information, and answer routine questions.
  • Perform basic and routine vision screening examinations using appropriate ophthalmic instruments and tools, and record data, including reading fine print and identifying colors.
  • Administer eye medication, including drops and ointments, as ordered by the provider and in accordance with appropriate practice and procedures.
  • Clean and maintain ophthalmic instruments.
  • Perform other duties as assigned.

Desired Qualifications

  • Have experience working with contact lens patients and products.
  • Have experience working in an ophthalmology or optometry practice.
  • Have general medical knowledge of cardiopulmonary resuscitation, anatomy, physiology, systemic diseases, ocular diseases, ocular emergencies, metric conversion, and fundamentals of microbial control.
  • Be a graduate of an accredited medical assistant, ophthalmic assistant, or allied health professional program.
  • Have a Medical Assistant-Certified credential or Washington State Department of Health Interim Medical Assistant-Certified credential, which expires one year from issuance.

About the Company

Kaiser Permanente

Integrated healthcare provider and payer platform

Kaiser Permanente runs an integrated healthcare platform that lets members manage and pay medical, premium, and pharmacy bills online. It serves Medicare Advantage, Individual and Family, and non-employer plans, offering options to pay as a guest or set up payment plans. The platform works by presenting a centralized online portal where users can view bills, choose how to pay, and handle multiple types of charges in one place. Revenue comes from premiums and medical services fees, while the service aims to reduce administrative work for both providers and patients and encourage on-time payments. What sets Kaiser Permanente apart is its combination of healthcare services with a single billing experience across multiple plan types, focusing on a user-friendly, centralized payment process rather than handling billing through separate systems. Its goal is to provide a straightforward, reliable way for members to manage and pay their bills, improving convenience and payment timeliness.

Company size
10,001+
Company stage
Grant
Total funding
$7.5M
Headquarters
Oakland, CA
Founded
1945

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