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Four Seasons

Luxury hotel management with branded residences

General Manager

Business & StrategyPosted on Nov 10
Full-timeTangier, MoroccoNo salary listedIn-person

About the Job

Requirements

  • Experience as a seasoned luxury hospitality leader.
  • Pre-opening and project leadership experience is strongly preferred.
  • Ability to manage a fluctuating seasonal operation.
  • Deep knowledge of business development, revenue management, and yield management.
  • Strong Rooms experience.
  • Fluency in English and French.
  • Ability to lead pre-opening and post-opening budgets.
  • Strong project management ability and the ability to establish operating procedures during the opening year.
  • Ability to engage effectively with ownership, community leaders, travel partners, clients, and local agencies.
  • Ability to partner with ownership on strategic initiatives, develop business relationships that support long-term growth, and articulate a clear vision for the hotel.
  • Strong business acumen and appreciation for luxury best-in-class products and services.
  • Ability to incorporate local heritage and culture into product and service offerings.
  • Ability to attract and retain local talent and support their development and growth.

Responsibilities

  • Lead project management for the opening of Four Seasons Resort Tangier.
  • Strengthen the Four Seasons Morocco collection and identify opportunities for development and shared synergies across the collection.
  • Guide the operational team in delivering consistently exceptional service.
  • Oversee the overall guest experience and actively participate in the local community.
  • Provide strategic leadership for all hotel personnel and foster a culture rooted in character, integrity, and quality.
  • Shape and execute plans that drive sustained growth and profitability.
  • Maintain responsibility for the health, safety, and wellbeing of guests and employees.
  • Serve as a cultural advocate of the Golden Rule, bringing the organization's values to life through employee interactions and decisions.
  • Create an environment where employees can thrive and deliver exceptional guest experiences.

Desired Qualifications

  • Fluency in Arabic.

About the Company

Four Seasons

Luxury hotel management with branded residences

Four Seasons manages a global network of luxury hotels, resorts, and branded residences under the Four Seasons name, typically without owning the real estate. It earns mainly through management fees tied to hotel revenue and operating profit, plus licensing and fractional ownership fees. Its differentiator is a strict focus on quality, service, culture, and brand, with offerings like branded residences and Four Seasons Residence Clubs that blend hotel services with ownership. Its goal is to maintain leadership in luxury hospitality by delivering exceptional guest experiences, expanding premium properties globally, and offering distinctive ownership that ties guests to the Four Seasons lifestyle.

Company size
10,001+
Company stage
Not listed
Total funding
Not listed
Headquarters
Toronto, Canada
Founded
1993

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