In This Role You Will

• Maintain and troubleshoot our fleet of physical endpoints for workers in our factories, remote offices, and devices embedded inside machining equipment
• Be the first line of defense providing helpdesk support for employees
• Maintain and administer Active Directory and many other services
• Implement and administer a mixed operating system environment
• Work closely with Information Security and DevOps to ensure optimal IT systems and platforms to support ongoing organization growth
• Collaborate with technical teams and leaders to implement IT practices and standards
• Document network design, configurations, and procedures, and maintain an up-to-date inventory of network devices and software at Hadrian factories
• Analyze network performance, identify and resolve bottlenecks and other performance issues
• Ensure network availability, reliability, and performance through proactive monitoring and maintenance
• Build and deploy physical and cloud-based endpoints such as laptops, machinery, mobile devices, and servers
• Implement and administer business and collaboration platforms such as Google, MS Office365, Box, etc.
• Provide Tier 3 technical support for network-related issues and work with vendors to resolve complex problems

This Might be a Good Fit if You’re...

• Skilled at administering and maintaining business platforms such as Google, MS Office365, Box, etc.
• Comfortable working in a startup with a brisk pace and sometimes shifting priorities
• Strong knowledge of network security technologies, including firewalls, VPN, and intrusion detection/prevention systems
• Experienced working with managed service providers
• Adept at working across modern operating systems (Windows 10/11, Mac OS, Linux)
• Experienced with Microsoft domain controllers, Active Directory, and Azure administration
• Comfortable handling Windows laptop/desktop and MacOS laptop helpdesk support
• Extensive hands-on experience with network protocols such as TCP/IP, DNS, DHCP, and routing protocols such as BGP
• Capable of racking and stacking servers and networking equipment in 19” racks
• Skilled in firewall appliance administration (Cisco, Fortinet, SonicWall, or similar)
• Proficient with Networking switches (Cisco, Fortinet, SonicWall, or similar), firewall, VLAN, and VPN configuration
• Experienced with network design and deployment
• Comfortable running ethernet and fiber, and can patch cables in the MDF and IDF’s
• Familiar with remote cloud infrastructure administration such as AWS, Azure
• Able to build and maintain networks across multiple factory locations
• Capable of working collaboratively with the infrastructure team to support SRE, DevOps, DBA, InfoSec, and more
• Capable of creating documentation to illustrate designs and help new and existing hires understand how our networks, platforms, and services work
• Excellent written and verbal communication skills, with the ability to communicate complex technical concepts to non-technical stakeholders
• Ability to work independently as well as part of a team, and manage multiple projects simultaneously in a fast-paced environment

What we offer:

• A collaborative team with a clear vision to upgrade the future – we’re working together to achieve positive results
• Working with one of the most advanced IT and manufacturing teams in the US
• Building something new to upgrade space exploration, the next stage of domestic manufacturing, and humanity’s future
• Generous equity grants
• Platinum Healthcare, Vision, Dental, and Life Insurance
• Stipends for relocation, home office, and/or flights to LA
• Interaction with high-tech clients building rockets, satellites, jets, and drones
• Exposure to Tier 1 VCs and Angel Investors
• If you quit Hadrian to start your own company, we’ll invest and help you fundraise