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Total Quality Logistics

Freight brokerage linking shippers to carriers

Bilingual Account Representative

Account ManagementConfirmed live in the last 24 hours
Full-timeColumbus, OH, USA

About the Job

Requirements

  • A college degree is preferred but not required.
  • Fluency in Spanish and English is required.
  • Ability to work fully in-office and meet the role's high work expectations.
  • Ability to handle a fast-paced environment and manage competing operational demands.
  • Strong communication skills and ability to handle conflict.
  • Ability to solve problems with a customer-service focus.
  • Ability to work with current technologies.

Responsibilities

  • Support and work with an established sales team to identify customer opportunities and drive revenue.
  • Grow new and existing business by presenting customers with transportation services and handling freight issues at all hours.
  • Communicate with the sales team and customers to build and maintain relationships with customers who have Mexico cross-border shipping needs.
  • Manage projects from start to finish, oversee daily shipments, and resolve issues to ensure timely pickups and deliveries.
  • Work with the sales team to provide and negotiate competitive pricing.
  • Input, update, and manage shipment information in company systems.
  • Collaborate with the support team to ensure each shipment is serviced properly.
  • Assist with billing and accounting responsibilities as needed.

Desired Qualifications

  • A college degree is preferred but not required.

About the Company

Total Quality Logistics

Freight brokerage linking shippers to carriers

Total Quality Logistics (TQL) acts as a freight broker that connects shippers needing truckload transport with vetted carriers that have the capacity to move it. Its service operates around the clock, 24/7/365, with sales and support teams handling accounting, after-hours calls, and special handling to ensure shipments move smoothly. TQL differentiates itself through its large scale in the $500 billion logistics market, an extensive network of carriers, around-the-clock support, and a transparent, career-oriented culture that emphasizes advancement and performance-based pay. The goal is to move shipments reliably and efficiently while expanding market share and providing employees with clear paths to career growth and earnings based on performance.

Company size
5,001-10,000
Company stage
Not listed
Total funding
Not listed
Headquarters
Cincinnati, OH
Founded
1997

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