Escrow Support Specialist - Funding

About Mainstay

Mainstay is the leading market intelligence platform purpose built for buying, managing, and selling homes in the single family rental industry. As an AI native company, we turn complex data into clarity that helps the industry move forward with confidence. Founded within Opendoor, Mainstay launched as an independent company in 2024 and recently raised a Series A round led by Khosla Ventures.

Ready to shape the future of real estate with AI? Join Mainstay and help us redefine what’s possible in the single family rental space. If you thrive on solving complex problems and want to make a tangible impact in a fast-growing industry, we’d love to hear from you - apply now and let’s move the industry forward, together!

About the role

As an Escrow Support Specialist – Funding on the Mainstay National Title team, you'll own the post-closing funding step of the escrow process. You'll review funds prepared for disbursement against invoices, the settlement statement, and file details in ResWare, then print the checks and prepare them for shipping to the right recipients.

No two files are exactly alike. A creditor payment might go to the buyer on one file and directly to the creditor on the next, so you'll use judgment, ask good questions, and work closely with closers and pre-closers to get every file balanced and paid out correctly.

Location

This role is fully in office at our Plano, Texas office, Monday through Friday, 9 a.m. to 5 p.m. Candidates must live within a 30-mile commute of the office.

What you'll do

• Review items awaiting disbursement and compare them against invoices, the settlement statement, and other supporting documents

• Balance the incoming and outgoing payments on each file so the ledger is in balance before funds go out

• Pull invoices and verify property tax amounts on county tax sites

• Communicate issues to closers and pre-closers and advise what's needed to release funds

• Create checks and prepare disbursed funds for final QC and shipping

• Work with and support other departments and Shared Services teams to reach company goals

• Handle Texas licensed escrow activities as applicable.

What you'll bring

• Experience in escrow funding, title, escrow, real estate, or mortgage.

• Strong attention to detail and comfort reconciling numbers across multiple documents

• Good judgment when the answer isn't black and white, and the confidence to ask when something doesn't add up

• Clear, timely communication with closers, pre-closers, and other teams

• Ability to work in office in Plano, Monday through Friday

Nice to have

• Direct escrow funding or disbursement experience

• A Texas escrow license.- not required if you are willing to obtain a license after being hired.

• Experience with ResWare

Mainstay Built on Trust

At Mainstay, trust is at the core of everything we do. We build trust with everyone -- from candidates to employees to partners. We believe in fairness and openness throughout our hiring process, evaluating candidates based on qualifications without regard to race, color, religion, national origin, age, gender, marital status, disability, veteran status, sexual orientation, gender identity, or any other protected status. Our privacy practices describe how we handle applicant information, you can find the policy details for California residents here.

We are committed to providing reasonable accommodations throughout our recruitment processes for candidates with disabilities, pregnancy, religious beliefs, or other reasons protected by applicable laws. If you require assistance or a reasonable accommodation, please contact us at [email protected]