Department Manager

·Provide quality leadership, knowledge, and skills to mailing services associates, creating a motivating work climate to achieve a teamwork environment

·Must be able to use good judgment when analyzing facts and solving problems and can make decisions in a timely manner

·Assist the Plant manager by ensuring that all mail quality assurance policies and procedures are always followed 

·Monitor the overall performance of mail services including control of production capability and labor costs

·Schedule all services staff daily to meet production demands

·Provide necessary signoffs and approvals to all MS operators before beginning new jobs during the assigned shift

·Take appropriate corrective action to maximize performance

·Assist all MS staff with set-ups, troubleshooting, and preventative maintenance on equipment. 

·Following up on all corrective action

·Report all mechanical problems or supply deficiencies to the appropriate support personnel and the Plant Manager

·Monitor all hourly/shift production counts and quality control checks to ensure that production targets are reached while maintaining the highest level of quality

·Coordinate with other production departments to ensure that all needed materials arrive in your department in a timely manner to meet scheduled tasks

·Coordinate all inbound and outbound material movement by giving clear and concise instructions to the department material handlers

·Proactive in alerting the Plant Manager to any potential issues that would negatively impact mailing schedules

·Actively participates in the continuous improvement process for quality control, productivity, and operating procedures

·Maintain a clean and safe working environment

·Requires ability to be present and available at scheduled times and locations as outlined in work schedule

Requirements

We welcome candidates with transferable mechanical or technical skills — printing experience is a plus but not required. (We will train you.)

You’re a great fit if you have:

Required Skills/Abilities:

·Exemplary associate status within the organization

·Excellent communication skills with basic computer skills

·Thorough and satisfactory knowledge of all relevant mail services processes, ink jetting, inserting, tabbing, affixing, folding, sorting etc.

·Thorough knowledge of the equipment used in Various Departments

·Very strong leadership skills and quality decision-making ability

·Must be able to take direction and communicate effectively with Plant Manager

Education and Experience:

·High School diploma or equivalent

·5 years of experience preferred

Physical Requirements:

·Must be able to consistently lift 50lbs

·Required to stand for long periods of time, bend, reach and move about the facility

·Required to grip twist and turn both hands for long periods of time

Additional information

What We Offer

·Shift differentials + overtime opportunities

·Hands‑on training with experienced adjusters

·Long‑term advancement opportunities into senior technical, maintenance, or supervisory roles

·Supportive culture with long‑tenured team members

·A stable, growing company with over a century of success