Mobile Expert

Full-Time or Part-Time | Onsite

Why 2020 Mobile Corp?

Are you are passionate about technology? Do you have a strong sales acumen? Do you enjoy working in a fast-paced environment? If YES, we encourage you to apply for the position of Retail Mobile Sales Associate! Join our team today and be part of an innovative company that values growth, collaboration, and customer satisfaction.

About Your Role

The Power of Connecting People begins here and begins with you! Our Mobile Sales Associates are tasked with providing outstanding customer experiences here at 2020 Mobile Corp, meeting the needs of our Boost Mobile customers by introducing and providing solutions to their telecommunication needs.

The Mobile Sales Associate will take part in outbound activities that market the Boost Mobile brands and products to bring in new customers, plus continue to maintain relationships with existing customers. Our sales team members receive new employee and ongoing training, so they are prepared to answer questions and offer outstanding customer service.

What You'll Do

• Approach all encounters with guests, staff, and employees in a friendly, and service-first manner. A primary function of a Mobile Associate is to cultivate positive relationships with valued customers.
• Comply with company standards and regulations.
• Always maintain a friendly and warm demeanor.
• Answer all calls coming through the telephone system.
• Handle requests and questions about services and products.
• Maintain high standards of personal appearance and grooming.
• Establish and maintain good communication with co-workers and team leaders.
• Be aware of all pricing, products, and special promotions, and upsell when possible.
• Operate all relevant aspects of the sales systems.
• Execute sales vs. goal objectives as presented by management.
• Ensure compliance and completion of daily, weekly, monthly sales goals and checklists.
• Participate in special events and other marketing events representing Boost Mobile.
• Strive to optimize the time on shift regardless of the customer traffic – learn more, ensure the store is clean and presentable. Reach out to the District Manager requesting additional duties – stretch your potential.
• Assist in other tasks, duties, or projects as assigned by management.

What You'll Need

• Must be at least 18 years of age.
• 6 months+ of work experience in a customer service/or sales experience in a retail environment.
• Basic knowledge or experience using computers and mobile phones.
• Ability to maintain confidentiality and handle sensitive information.
• Legally authorized to work in the United States.
• Bilingual in Spanish preferred in some areas.
• High school diploma/GED.
• Must be able to stand for long periods of time on the sales floor.
• Must be able to move and/or lift up to 15 pounds.

What Will Make Us Really Love You

• Excellent written and verbal communication skills.
• Professional, energetic, and positive attitude.
• The ability to multitask, be detail-oriented, and problem-solve.
• Previous experience working in the wireless retail industry.

Compensation

$11.00 - $13.00 per hour DOE. The base pay does not factor in an aggressive commission program provided by the 2020 Mobile Corp when goals and objectives are met. The compensation that is offered to a successful candidate will depend on the candidate’s skills, qualification, and experience.

• Health Benefits: The company offers Medical, Dental, Vision and Life insurance programs for Full-Time employees.
  
• Employee Discounts: Phone devices & Accessories

More About Our Company

2020 Mobile Corp is one of the largest Platinum Branded Partner for Boost Mobile with over 170 locations nationwide and growing. 2020 Mobile Corp was founded with a revolutionary spirit and uncommon fondness for the wireless retail industry. Our goal is simple: to offer our customers exceptional service by ensuring our employees work in a career and for a company they love. We believe that when our employees are happy with what they do, the support and satisfaction they receive is passed on to our customers. Learn more and view privacy policies at www.2020mobilecorp.com.

2020 Mobile Corp is an Equal Opportunity Employer. We're committed to providing equal employment opportunities (EEO) to all candidates, without discrimination based on race, religion, sexual orientation, gender identity or expression, national origin, age, disability, genetic information, marital status, veteran status, or any other characteristic protected by federal, state, or local laws, including Title VII of the Civil Rights Act of 1964 and the Americans with Disabilities Act (ADA). Following the Immigration Reform and Control Act of 1986, all new hires must verify their identity and eligibility to work in the United States.

Note: This job ad/description is not intended to be all-inclusive. Employees may perform other related duties as needed to meet the ongoing needs of the organization. 

(Applicant Legal Notices and Postings (Know Your Rights, FMLA, Polygraph, E-Verify)