Who is Spring Fertility?

We are a passionate, dedicated team of leading physicians and scientists who have trained at some of the world’s top research hospitals and fertility centers. Together, we are building the fastest-growing fertility group in the country, grounded in clinical excellence and innovation. We deliver deeply patient-centric, individualized, and compassionate care, recognizing that every journey is unique. Our mission is to partner with patients to help them achieve their goals, whatever those may be. We believe everyone deserves the opportunity to build a family if they choose, and our team is committed to guiding and supporting patients every step of the way.

Why should you join our team?

We are a mission-driven organization seeking motivated, high-performing professionals who are eager to innovate and make an impact. As we build a first-class fertility practice, we balance excellence with a culture that values collaboration, positivity, and enjoyment in the work we do. We are growing rapidly and are deeply committed to the professional and personal development of our team. Guided by optimism, compassion, and teamwork, we are united by a shared dedication to putting patients first.

Role Summary

The Front Desk Coordinator is essential to establishing an excellent experience for all of our incoming patients. They partner with our providers and patients in growing their families. We are looking for a dependable and motivated team player with exceptional interpersonal skills and a professional attitude to join our team. Because of the very high level of care we deliver, we are looking to hire a lively, enthusiastic person who is creative and able to provide personalized care in a fast-paced environment.

Some day-to-day responsibilities include:

Makes an excellent first impression for all incoming patients
Checks patients in and out for appointments and manages clinic-wide schedule
Monitors and facilitates patient compliance and readiness for their initial visit
Schedules a wide array of appointments for patients and anesthesia for the surgical center
Processes patients’ payments and creates receipt batch for Finance
Proactively advocates for patients

Education, Licenses, Certifications

Associate's or Bachelor’s degree required
Exceptional customer service skills

Employment Type

This is a full-time non-exempt onsite position that requires early hours, rotational weekends and holidays.

Compensation

The pay for this role is $20-25/hr. Salary is based on several factors including job related knowledge and skill set, depth of experience, certifications and/or degrees.

#INDSFT

Benefits

Investing in You Today and Tomorrow

Supporting your well-being

Competitive medical, dental, and vision plans
Paid time off to recharge and enjoy personal time
Access to BetterHelp therapy sessions for mental and emotional wellness
Commuter benefits and discounted rates on home, auto, and pet insurance

Investing in your future

401(k) with up to a 4% company match
Comprehensive fertility and parental leave benefits
Career development opportunities in a fast-growing organization
Employer-paid life and disability insurance

*Temporary and contract roles may not be eligible for all benefits listed above

Don’t have it all? We still welcome you to apply!

At Spring Fertility, we believe that everyone who wants a family deserves to have one, regardless of gender, sexual orientation, race, ethnicity, or religion. Just as we acknowledge and value the diversity of goals, life experiences, and unique paths to parenthood among our patients, we also actively celebrate diversity within our organization. We are an equal opportunity employer, and we are committed to a safe and inclusive work environment for all. We recognize that diversity among our team allows us to not only more effectively serve our patients, but also to advance innovation and opportunity within our field. We encourage qualified applicants of every background, ability, and life experience to apply to our employment opportunities.

We are scientists. We are humanists. We are passionate about fertility.

Spring Fertility will ensure that persons with disabilities are provided reasonable accommodations. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please give us a call.

CCPA disclosure notice here.

About the company

Spring Fertility runs a network of fertility clinics that provide IVF, egg freezing, and genetic testing. It uses on-site embryology labs and surgery centers and a patient portal to deliver coordinated, personalized care. The approach emphasizes patient comfort, clear communication, and integrated lab capabilities across multiple metro-area clinics. Its goal is to expand access to fertility care in major markets while growing its patient-centered services.

Company Size

201-500

Company Stage

Seed

Total Funding

$3M

Headquarters

San Francisco, California

Founded

2014

Get referred to Spring Fertility

See people who can refer or advise you

Simplify's Take

What believers are saying

September 8, 2026 Denver opened Spring's next growth market with high-income demand.
June 9, 2026 COO Haryanto Hokianto and CFO Mark Bokermann strengthen scaling execution.
March 20 and 2026 Portland Thorns, plus Headspace, expanded Spring's brand reach.

What critics are saying

Kindbody, US Fertility, and IVIRMA dwarf Spring's footprint, pressuring share by 2027.
OHSU's Portland privatization and layoffs signal reimbursement pressure and unstable provider economics.
Denver and Portland openings demand heavy capital; one weak cycle hurts expansion returns.

What makes Spring Fertility unique

Spring Fertility pairs IVF labs, surgery centers, and direct physician access.
Its July 29, 2026 IVF Calculator turns 25,000 cycles into patient-specific forecasting.
Spring Promise offers egg-freezing money-back protection, rare among clinic operators.

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Benefits

Health Insurance
Dental Insurance
Vision Insurance
Paid Vacation
401(k) Company Match
Fertility and Parental Leave Benefits Program
Paid Life and Disability Insurance

Growth & Insights and Company News

Headcount

6 month growth

1 year growth

2 year growth

PR Newswire

Sep 8th, 2026

Spring Fertility opens Denver clinic, marking 10 years and 10,000 pregnancies

Spring Fertility has opened a new clinic in Denver, Colorado, marking its expansion as the company celebrates 10 years in operation and more than 10,000 pregnancies achieved. The clinic, located at 1900 Lawrence Street, began accepting appointments on 8 September. The Denver location will be led by Medical Director Dr Debra Minjarez, who previously spent over 15 years at Colorado Center for Reproductive Medicine, and Dr Natalia Grob, formerly of Kindbody Denver. Spring Fertility differentiates itself through personalised treatment protocols, with medication doses adjusted multiple times during treatment cycles. The clinic offers extended monitoring hours and direct physician access. The company operates locations across New York, California, and Oregon, and provides the Spring Promise programme, which includes a money-back guarantee and payment plans for egg freezing services.

PR Newswire

Jul 29th, 2026

Spring Fertility launches personalised IVF calculator with 2M data points from 25,000 cycles

Spring Fertility has launched a Personalized IVF Calculator designed to provide fertility patients with individualised predictions about their treatment outcomes. Developed in partnership with Branch Care, the tool uses a patient's age, height, weight, and ovarian reserve to forecast expected eggs and embryos per cycle, as well as the likelihood of having children. The calculator draws on more than 2 million data points from over 25,000 IVF and egg freezing cycles conducted at Spring Fertility locations in California, New York, and Oregon between 2019 and 2024. It also incorporates embryology data from more than 350,000 eggs and embryos. "Every patient comes to fertility care with a different medical history, ovarian reserve, and family-building goal," said Dr Peter Klatsky, co-founder of Spring Fertility.

PR Newswire

Jun 9th, 2026

Spring Fertility names Haryanto Hokianto COO and Mark Bokermann CFO amid national expansion

Spring Fertility has appointed Haryanto Hokianto as chief operating officer and Mark Bokermann as chief financial officer to support its national expansion. The fertility provider operates clinics across New York, California and Oregon and launched Open Fertility last year to increase accessibility. Hokianto previously served as executive director at Boston IVF and chief of staff at IVIRMA North America, where he led operational management and strategic initiatives. He will focus on scaling operations and enhancing patient experience. Bokermann was previously chief financial officer at Altus Biologics, where he oversaw finance activities and led company acquisitions. Before that, he held senior finance roles at Express Scripts. The appointments support Spring Fertility's continued investment in clinical innovation and geographic expansion.

Portland Thorns

Mar 22nd, 2026

Spring Fertility and Portland Thorns announce groundbreaking partnership to advance reproductive health education in Portland.

Spring Fertility and Portland Thorns announce groundbreaking partnership to advance reproductive health education in Portland. The Partnership Brings Accessible, Inclusive Fertility Resources Directly to Fans, Players, and the Portland Community PORTLAND, OR - March 20, 2026 - The Portland Thorns and Spring Fertility today announced a groundbreaking partnership to provide fans, players, and the broader Portland community with proactive, accessible reproductive health education and resources. Through in-person activations, digital initiatives, and community programs, the collaboration aims to redefine how reproductive health education is delivered and experienced locally. Spring Fertility is one of the nation's most innovative fertility providers, known for its personalized protocols, breakthrough lab technology, and patient-centric care model. Unlike many clinics where patients feel like just another number, Spring offers frequent, direct access to doctors and care teams, with treatment customized to each individual's needs. To increase access to fertility preservation, Spring also provides the Spring Promise - an industry-first money-back guarantee. "Just as the Thorns are deeply committed to the Portland community through their 'Thorns for All' mission, Spring Fertility is proud to provide Portland residents with the highest quality care and patient experience," said Dr. Tom Fisher, Co-Medical Director, Spring Fertility Portland. "By partnering with an organization that shares our values of accessibility, inclusion, and community impact, we're helping make fertility education proactive, approachable, and relevant for everyone, changing the conversation around reproductive health and democratizing access to the most cutting-edge knowledge in the field." The partnership will include in-venue activations at home matches and season ticket holder events, digital engagement, stadium signage, and community and employee engagement through in-person educational sessions for Thorns players and RAJ Sports employees. "At the Portland Thorns, we believe our platform can support women in every stage of their lives - from pursuing their ambitions to building the families and communities that matter most to them," said Alexis Lee, President of Business Operations for the Portland Thorns. "Partnering with Spring Fertility allows us to help bring greater awareness, education, and access to reproductive health resources for our players, fans, and the broader Portland community. Together, we're proud to support women's health and empower people with the knowledge they need to make informed decisions about their futures." About Spring Fertility Spring Fertility is a leading fertility care provider dedicated to helping people grow their families through personalized, compassionate, and evidence-based treatment. With clinics across the country, Spring offers IVF, egg freezing, and other fertility services grounded in transparency, innovation, and patient-first care. For more information, please visit springfertility.com About Portland Thorns Founded in 2012, the Portland Thorns are a global leader in women's soccer, defined by unmatched fan support, championship success, and a longstanding commitment to excellence since their inaugural 2013 season. The Thorns have created one of the premier environments in women's sports at Providence Park, leading the NWSL in average attendance for a league-record ninth time in 2025 and hosting four of the five largest-attended matches during the 2025 season. Portland is the winningest club in NWSL history, capturing a league-record three NWSL Championships (2013, 2017, 2022), two NWSL Shields (2016, 2021), and the 2021 NWSL Challenge Cup, while qualifying for the postseason a league-high 11 times. Looking ahead, the club's investment in the world's first dual-sport women's performance center, set to open in 2026, will foster an environment that champions innovation, elevates athlete development, and enhances elite performance. Mar 22, 2026 Match Recap Mar 21, 2026 Mar 19, 2026

MedCity News

Oct 1st, 2025

Healthcare Moves: A Monthly Summary of Hires, Exits and Layoffs

Spring Fertility appointed Mike Michetti as CEO and Stacey Payne as chief people officer.

Spring Fertility

Front Desk Coordinator

About the job

Who is Spring Fertility?

Why should you join our team?

Role Summary

Education, Licenses, Certifications

Employment Type

Compensation

Benefits

Don’t have it all? We still welcome you to apply!

We are scientists. We are humanists. We are passionate about fertility.

About the company

Get referred to Spring Fertility

Simplify's Take

What believers are saying

What critics are saying

What makes Spring Fertility unique

Benefits

Growth & Insights and Company News

6 month growth

1 year growth

2 year growth