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Indigo Books & Music

Canadian books and lifestyle retailer

Seasonal Customer Experience Representative

Retail SalesConfirmed live in the last 24 hours
Full-timeMontreal, QC, CanadaCA$16.60 /hrIn-person

About the Job

Requirements

  • Experience in specialty retail or a retail environment is preferred but not required.
  • Adaptability, flexibility, and willingness to learn new things and be exposed to all aspects of the store.
  • Demonstrated commitment to creating an exceptional employee and customer experience.
  • Ability to remain mobile on the sales floor for extended periods.
  • Ability to lift medium to large items up to 40 pounds while using appropriate equipment and safety techniques.
  • Availability to work a flexible schedule, including evenings, weekends, holidays, overnights, and early mornings if required.
  • Bilingualism in French and English is required for all positions in Québec.

Responsibilities

  • Cultivate an environment that promotes authentic employee and customer experiences.
  • Role model the Indigo Beliefs by being authentic, seeking inspiration, and knowing the audience.
  • Influence customers through storytelling and connect them to the brand.

Desired Qualifications

  • Other languages are an asset.

About the Company

Indigo Books & Music

Canadian books and lifestyle retailer

Indigo Books & Music is a Canadian retailer that sells books, home goods, and lifestyle products through online and physical stores. Its products include fiction and non-fiction books, children’s books, home decor, beauty and wellness items, clothing, games, and stationery. The company makes money by direct sales and uses seasonal promotions and exclusive brands to attract shoppers. Indigo’s products are available on its website or in-store, with additional services like 24/7 customer support. What sets Indigo apart is its mix of products and exclusive brands, its strong online presence, and omnichannel shopping experience that blends online and in-store services. Indigo aims to be a leading force in Canadian retail by meeting customer needs, staying aligned with market trends, and delivering convenient, accessible shopping for book lovers and lifestyle shoppers.

Company size
5,001-10,000
Company stage
IPO
Headquarters
Toronto, Canada
Founded
1940

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