Hearing Aid Dispenser

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Shift

M-F 8 a.m. to 5 p.m.

Scheduled Weekly Hours

40

POSITION PURPOSE:         

Performs basic patient care functions to assist the Audiologist in dispensing hearing aids.   Assists in the operation of office as it relates to scheduling, referrals, and filing, as needed by practices.

ESSENTIAL FUNCTIONS:

• Counsel patients regarding test results and gain a complete understanding of the patient’s hearing needs and lifestyle to develop a customized hearing care plan.
• Perform selection, programming, and verification of the appropriate hearing aid technology to best meet the patient’s individual needs.
• Provide ongoing management, including follow-up and education, hearing aid checks and adjustments, repairs, and cleanings as necessary to maintain ongoing patient relationships.
• Perform hearing tests and evaluations
• Maintain records of the test results
• Make ear impressions
• Fit patients for their hearing aids
• Educate patients on the proper way to utilize their hearing aids
• Simple maintenance or repair to hearing aids
• Order the necessary hearing aids for patients
• Enter charges for services provided.
• Other duties as assigned

SPECIALIZED KNOW-HOW & REQUIREMENTS:

• Minimum of an Associate’s degree or its equivalent; required including successful completion of (1) twelve semester hours or eighteen quarter hours of academic undergraduate course work from an accredited institution consisting of 3 semester hours of anatomy and physiology of the hearing mechanism, 3 semester hours of hearing science, 3 semester hours of introduction to audiology; 3 semester hours of aural rehabilitation, or the quarter hour equivalent**, OR (2) an equivalent program as determined by IPDH that is consistent with the scope of practice of a hearing instrument dispenser.  NOTE: **The 12 semester hour requirement can be achieved by successful completion of the 39-course online program offered by the International Hearing Society. 
• Successfully pass the Illinois Department of Public Health’s written and practicum exam for hearing instrument dispensers within 12 months of hire. 
• Licensure from the International Hearing Society is received within 18 months of hire and maintained. 
• Obtain and maintain licensure. 
• Basic computer knowledge required.
• Knowledge of CPT and ICD-10 coding required.
• Demonstrates knowledge necessary to provide care appropriate to any age-related needs of the patients served in the physician office.  Demonstrates knowledge of the principles of growth and development appropriate to the patient population served.  Able to assess and interpret data about the patient’s status to identify each patient’s needs and provide the appropriate care, including age-related care, needed by the pediatric, adolescent and/or geriatric patient group.

Compensation Range

$20.16 - $30.24

Available Benefits for Benefit Eligible Positions

Health and Dental Insurance

IMRF (Illinois Municipal Retirement Fund)

Retirement Fund (457 and 401A Plan)

Medical and Dependent Care Flexible Spending

Life Insurance

Short and Long Term Disability

Optional Insurances

Paid Time Off

Tuition Reimbursement and Loan Forgiveness

Gift Shop Discount

CGH Day Care Discount

CGH Dietary Discount

Employee Assistance Program

CGH Pharmacy Discount

CGH Vision Center Discount

Thank you for your interest in a career at CGH Medical Center.