Technical Reviewer

Technical Reviewer, is responsible for the Technical Review of audit reports and support certification documents of ABS QE, by the strategic objectives and market needs, ensuring customer satisfaction and compliance with the policies, standards, and procedures defined by ABS QE/ ABS Group and accreditation body supporting the associated standard.

What You Will Do:

• Coordinate the technical reviews of ABS QE audit reports for various standards and qualifications available based on objectives set by the top management and technical team.
• Plan the operational activities according to the trends of the services provided by the Regional Managers, Program Managers, and technical teams.
• Provide calibration meetings and training for Auditors, with excellent communication skills and customer service orientation, ensuring the improvement of the audit quality and reporting.
• Monitor KPIs for Auditors and manage statistics related to their activities.
• Carry out the activities involved in the certification decision – review and approve reports and make certification decisions.
• Maintain updated information on current technical regulations, various standards, and topics of technical interest.
• Support the critical office –prepare and participate in accreditation audits.
• Provide the technical information necessary to respond to requirements or inquiries of the auditors, service customers, or third parties.
• Give inputs to train the commercial team.

What You Will Need:

Education and Experience

• Graduate or/and postgraduate degree
• Qualification of Lead Auditor
  • Proven experience in Audits in multiple standards
  • Approved Management System Lead Auditor Courses completed for single or multiple standards
• Experience greater or equal to 5 years in Auditing, Product Certification, and accreditation system.

It Would Be Nice If You Had:

• Complete understanding of ISO17021-1
• Technical knowledge preferably in areas related to the job description.
• High proficiency in all basic productivity tools, i.e. Microsoft Office (Word, Excel, Powerpoint), etc.
• Have completed a minimum of 10 audits/ 15 man-days minimum in the last 3 years as Lead Auditor

Knowledge, Skills, and Abilities

• Leadership, Integrity, Customer oriented, Fast learner, problem-solving and conflict resolution skills.
• Technical knowledge and ability to make decisions.
• Ability to work under pressure.
• Ability to analyze, plan and organize.
• Creativity, initiative, dynamism, and energy
• Result-oriented, self-confident, ability to prioritize, set, and meet deadlines.
• Good verbal communication and discrete
• Ability to adjust to fast-paced environments.
• Ability to research and analyze Information.
• Ability to identify and correct errors.
• Analytical and Common Sense
• Empowerment, Independence for decision-making.
• Self-confidence, Self-motivated person looking for challenges.
• Self-starter & Team player.
• Be able to organize their workloads and schedules with minimal supervision.
• Ability to develop a working knowledge of ABS Rules, Guides, statutory regulations, and related instructions, as well as the ABS Employee Safety Policy. 

Reporting Relationships:

Report directly to the Program Manager/Area Operation Manager