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United Parcel Service

Ships packages and freight around the world

Customs Customer Relations Representative

Logistics & TransportationPosted on Nov 9
Full-timeBudapest, HungaryNo salary listedIn-person

About the Job

Requirements

  • Secondary-level education is required.
  • A customs administration qualification is an advantage.
  • User-level computer skills, including Word and Excel, are required.
  • Conversational English is an advantage.
  • The candidate must be precise and able to work independently.
  • Good communication skills are required.
  • The candidate must be able to handle a demanding workload.

Responsibilities

  • Liaise with the customs office.
  • Communicate with customers and internal departments.
  • Handle the administration associated with customs processing.
  • Archive documents.
  • Check customs documentation, and process and register customs documents.
  • Notify customers when shipments have arrived or are expected to arrive.
  • Contact customers to obtain completed documents required for customs clearance.
  • Forward the relevant materials for document preparation based on correctly completed instructions.
  • Provide professional advice to customers.
  • Participate in the customs team's daily work and resolve cases professionally and accurately.

About the Company

United Parcel Service

Ships packages and freight around the world

United Parcel Service picks up packages from businesses and households and delivers them by truck and plane to addresses around the world. Beyond small parcels, it moves heavy freight, clears imported goods through customs, and runs warehouses and distribution for other companies. Each package is scanned as it passes through local centers and regional sorting hubs, which lets senders and recipients track it from pickup to doorstep. Customers pay shipping rates set by package weight, size, distance, and speed, while large shippers negotiate their own contract rates. UPS was founded in 1907 in Seattle as a messenger service and is based in Atlanta, Georgia.

Company size
10,001+
Company stage
IPO
Headquarters
Atlanta, GA
Founded
1907

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