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Northwell Health

Nonprofit health system in New York and Connecticut

Executive Concierge

Clinical Support & Patient AdministrationConfirmed live in the last 24 hours
Full-timeNew York, NY, USA$55.1k - $85.7k /yrIn-person

About the Job

Requirements

  • A high school diploma or equivalent is required.
  • One to three years of relevant experience is required.

Responsibilities

  • Execute administrative services for hospital patient families, including transportation, accommodations, and business services.
  • Prepare, compile, and maintain records in the nursing unit.
  • Coordinate and facilitate operations and services supporting patient- and family-centered care.
  • Organize hospital services for patients and support their stay.
  • Ensure patients receive special orders and that transportation services are available.
  • Coordinate room amenity requests, including painting, windows, and temperature-control services.
  • Coordinate and assist with the administration and accuracy of personnel records.
  • Solve problems and provide timely assistance to residents and prospects.
  • Build brand loyalty and achieve resident-retention goals by ensuring a consistently positive experience and a meticulously cared-for community.
  • Organize front-desk logs, package rooms, and freight elevators.
  • Assist with ordering, receiving, stocking, and distributing office supplies.
  • Assist with compliance with applicable laws, rules, regulations, policies, and procedures within the community.
  • Perform related duties as required.

About the Company

Northwell Health

Nonprofit health system in New York and Connecticut

Northwell Health is a nonprofit health system serving patients across New York City, Long Island, the Hudson Valley and Connecticut through hospitals and outpatient practices. Its network combines hospitals for complex care, community hospitals and specialty centers such as Cohen Children's Medical Center and Zucker Hillside Hospital. The system coordinates hospital, ambulatory and post-acute care, with philanthropy supporting its community mission. Its research institutes and partnerships with Hofstra University connect patient care with medical discovery and training for doctors, nurses and physician assistants. Founded in 1997, Northwell is headquartered in Lake Success, New York.

Company size
10,001+
Company stage
Not listed
Total funding
Not listed
Headquarters
Lake Success, NY
Founded
1997

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