Inactive

Kittitas Valley Healthcare

Public hospital district delivering community healthcare

Technology Support Specialist

IT Service Desk & End User SupportPosted on Nov 6

Full-timeEllensburg, WA, USA$29.93 - $45.36 /hrIn-person

About the Job

Requirements

An associate degree in Information Systems or a related field is required, though two years of technology customer support experience may be considered in lieu of formal education.

Responsibilities

Provide timely and knowledgeable customer support for computers, peripherals, and software applications.
Clearly document service requests in the Helpdesk application and collect pertinent information for escalation to Tier 2.
Create and administer user accounts, including rights, security, group membership, and user profiles.
Configure and deploy computers, peripherals, and PC-based software.

Desired Qualifications

Experience in a healthcare environment.
A bachelor's degree in Information Systems or a related field.

Job Description

The Technology Support Specialist I uses technical background and knowledge to provide timely and knowledgeable customer support for computers and peripherals and software applications. Clearly documents requests for service within the Helpdesk application and collects pertinent information for issues to be escalated to Tier 2. Creates and administers user accounts including rights, security and group membership and user profile administration. Configures and deploys computers and peripherals, and PC-based software.

Qualifications

What is required...

Associates degree in Information Systems or related field
2 years’ experience in technology customer support (may be considered in lieu of formal education)

What is preferred...

Experience in a healthcare environment
Bachelor’s degree in Information Systems or related field

Additional Information

Wage: Wage range currently starts at $29.93 and goes up to $45.36/hour. Actual wage will be based on years' of applicable experience.

FTE: 1.0 (40 hours/week)

Benefits: This position is benefits eligible

Union: This is a non-union covered position.

Compensation: 29.93 to 45.36 (USD) (HOURLY)

About the Company

Kittitas Valley Healthcare

Public hospital district delivering community healthcare

KVH provides health care as a community-owned public hospital district in Kittitas County, Washington. It runs a 25-bed critical access hospital in Ellensburg with 24/7 emergency services, acute care, and labor and delivery, plus a network of clinics offering family and internal medicine, women’s health, pediatrics, urgent care, and several specialty services. The system extends to home health, hospice, and rehabilitation services. It differentiates itself by being locally governed and focused on accessible, community-centered care, maintaining a full care continuum in a rural area, including obstetrics through an outsourced model when needed. Its goal is to deliver comprehensive, accessible care tailored to local needs and to promote health equity for residents.

Company size: 201-500
Company stage: Not listed
Total funding: Not listed
Headquarters: Ellensburg, WA
Founded: 1964

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