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Sedgwick Claims Management Services

Claims management and risk solutions provider

Nurse

Nursing & Frontline Patient CarePosted on Nov 12
Full-timeRemote in USA$34 - $36 /hr

About the Job

Requirements

  • An active, unrestricted RN compact license is required.
  • Two years of recent clinical practice experience is required.
  • Candidates should be proficient in using multiple screens and computer applications.
  • A bachelor's degree in nursing (BSN) is preferred.

Responsibilities

  • Triage calls to assess needs, provide appropriate care advice, and direct callers to the appropriate level of care while promoting cost-effective outcomes and safely facilitating return to work.
  • Apply all phases of the nursing process—assessment, planning, implementation, and evaluation—when triaging calls.
  • Identify caller needs by triaging, obtaining general health information, and/or making physician-services referrals.
  • Evaluate the need for alternative treatment through telephone contact and assessment with a service provider.
  • Triage patients using defined protocols to obtain pertinent data and enter data into a computer system.
  • Identify life-threatening emergencies and recommend appropriate interventions.
  • Refer issues requiring physician intervention promptly and direct patients to the appropriate level of care, including an emergency room, urgent care facility, primary treating physician, or self-care.
  • Adhere to quality assurance standards.
  • Serve as a resource to triage team members.

Desired Qualifications

  • Apply medical, clinical, or rehabilitation knowledge and experience to assist in managing complex medical conditions, treatment planning, and recovery from illness or injury.

About the Company

Sedgwick Claims Management Services

Claims management and risk solutions provider

Sedgwick manages claims and risk for insurers, corporations, and public entities. Its services cover the full claims lifecycle, including clinical case management, networks, and cost-containment programs, plus specialized work like home inspections and property appraisals. The company operates by charging fees for these managed services that coordinate medical care, assess losses, and support timely resolution. Sedgwick differentiates itself through its integrated, end-to-end approach to claims management and its strong emphasis on caring for people, DEI, and client outcomes. Its goal is to help clients resolve claims efficiently, restore property and brands, and reduce costs through targeted resources deployed at the right time to improve outcomes.

Company size
10,001+
Company stage
Growth Equity (Non-Venture Capital)
Total funding
$1.5B
Headquarters
Memphis, TN
Founded
1969

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