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IHG

Global hotel company

Food & Beverage Supervisor

Full-TimeDeadline 11/30/26
No salary listed
Junior, Mid
Sydney NSW, Australia
In Person
Food Service & HospitalityFood & Beverage Operations Management

About the job

Requirements
  • Unrestricted work rights in Australia.
  • A minimum of 1–2 years of food and beverage supervisory experience in a hotel restaurant or high-quality outlet.
  • Availability to work breakfast, lunch, and dinner shifts across seven days a week.
  • Experience working in a busy, all-day dining and à la carte restaurant.
  • Ability to remain on your feet for most of the day, including frequent bending and kneeling.
  • Ability to lift, push, and pull objects weighing up to 50 pounds (23 kilograms) when required.
  • Availability to work weekends and public holidays.
  • Ability to manage multiple tasks and conflicting deadlines.
  • Knowledge of local food-handling and alcohol-service laws, being above the minimum legal age, and fluency in the local language.
  • New South Wales Responsible Service of Alcohol certification.
Responsibilities
  • Supervise the restaurant and room service operations to achieve established quality, guest service, departmental revenue, and profit goals.
  • Supervise the team to deliver high-standard food and beverage service in accordance with departmental standards and procedures.
  • Maintain knowledge of InterContinental brand standards and deliver service that meets those standards.
  • Communicate difficulties, guest comments, and other relevant information.
  • Run departmental briefings as needed.
  • Deliver daily training sessions to team members.
  • Prepare the department for service by ensuring grooming meets personal presentation standards, equipment is clean and properly stored, and glassware is polished.
  • Assist guests and support the sale and upselling of hotel services.
  • Follow local health, safety, and other compliance requirements, as well as brand standards and local policies and procedures.
Desired Qualifications
  • Warm, welcoming, approachable communication style.

About the company

IHG is a global hospitality company operating and franchising a portfolio of hotel brands. The company supports hotel development, reservations, loyalty programs, revenue management, brand standards, technology, and guest services. It serves travelers, hotel owners, franchisees, corporate clients, loyalty members, and hospitality partners. Its operating model centers on a primarily franchised and managed hotel network connected through brands, distribution, commercial systems, and regional support. Teams work across hotel operations, development, revenue, technology, marketing, loyalty, finance, and owner support. Teams support coordinated daily delivery.

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