LV Petroleum
Fuel and convenience retail
Assistant General Manager
Full-Time
No salary listed
Junior, Mid
West Wendover, NV, USA
In Person
About the job
Requirements
- Two to four years of restaurant management or supervisory experience is preferred.
- Full-service, casual dining, or high-volume restaurant experience is strongly preferred.
- Previous experience leading shifts and supervising restaurant teams is required.
- Demonstrated ability to coach employees and maintain high service standards is required.
- Experience with labor management, inventory control, and restaurant operations is preferred.
- Strong leadership and team-building skills are required.
- Excellent communication and interpersonal skills are required.
- Strong guest-service and problem-solving abilities are required.
- Ability to make decisions quickly in a fast-paced environment is required.
- Strong organizational and time-management skills are required.
- Ability to manage multiple priorities while maintaining attention to detail is required.
- Familiarity with point-of-sale systems, scheduling software, and restaurant operating systems is required.
- Basic understanding of restaurant financial and labor metrics is required.
- A high school diploma or equivalent is required.
- Ability to stand and walk for extended periods throughout the workday is required.
- Ability to bend, reach, stoop, and move throughout the restaurant is required.
- Ability to lift and carry up to 50 pounds is required.
- Ability to work in a fast-paced, high-energy restaurant environment is required.
- Must be available to work a flexible schedule, including evenings, weekends, and holidays as needed.
Responsibilities
- Assist the General Manager with leading the overall operations of the restaurant location.
- Drive exceptional guest service, team performance, food quality, operational execution, and financial results while maintaining restaurant standards.
- Assist with recruiting, hiring, onboarding, training, and developing restaurant team members.
- Coach employees and provide ongoing feedback to improve performance.
- Lead by example and reinforce company expectations, policies, and service standards.
- Assist with scheduling and ensure appropriate staffing levels for each shift.
- Support employee retention by recognizing strong performance and addressing concerns promptly.
- Help develop team members for increased responsibility and future leadership opportunities.
- Ensure every guest receives friendly, professional, and consistent service.
- Monitor the dining room and restaurant throughout each shift to ensure guest satisfaction.
- Address guest concerns and resolve complaints professionally and promptly.
- Maintain standards for food quality, service, cleanliness, and hospitality.
- Review guest feedback and help implement improvements when needed.
- Assist with the day-to-day operation of the restaurant.
- Provide leadership and direction during assigned shifts.
- Ensure food preparation, presentation, portioning, and ticket times meet restaurant standards.
- Monitor front-of-house and back-of-house operations to ensure efficient service flow.
- Ensure opening and closing procedures are completed correctly.
- Monitor inventory, product usage, waste, and ordering to help control costs.
- Ensure equipment, facilities, and restaurant areas are properly maintained.
- Run the restaurant in the General Manager's absence.
- Assist the General Manager in achieving sales and profitability goals.
- Monitor labor during shifts and make staffing adjustments based on business needs.
- Help control food costs, labor costs, waste, and operating expenses.
- Monitor daily sales and operational performance.
- Support action plans designed to improve restaurant profitability.
- Follow cash-handling and financial-control procedures.
- Maintain food safety, sanitation, and cleanliness standards.
- Ensure employees follow proper food-handling and safety procedures.
- Support compliance with local, state, and federal regulations.
- Assist with required inspections, audits, and operational checklists.
- Ensure company policies and restaurant standards are consistently followed.
- Act as a key point of contact for the restaurant team and leadership.
- Communicate with the General Manager regarding staffing, operations, guest concerns, and business performance.
- Hold team members accountable to performance and service expectations.
- Help create a culture of urgency, accountability, teamwork, and hospitality.
- Take ownership of assigned responsibilities and follow through to completion.
Desired Qualifications
- Hospitality, business, or related education is a plus.
About the company
LV Petroleum is a fuel distribution and convenience-store operating company. The company manages branded fuel locations and retail sites offering gasoline, convenience products, food service, and related customer services. It serves drivers, local communities, fuel partners, convenience shoppers, and commercial vendors. Its operating model centers on distributed retail locations supported by fuel supply, store operations, food service, maintenance, finance, and regional management. Teams work across store operations, food service, fuel, maintenance, inventory, finance, human resources, and customer service. Teams support coordinated daily delivery.
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