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Covenant Health of East Tennessee

Community-owned, not-for-profit regional healthcare network

Huc II

Clinical Support & Patient AdministrationConfirmed live in the last 24 hours
Full-timeCrossville, TN, USANo salary listedIn-person

About the Job

Requirements

  • Must be a certified nursing assistant, medical assistant, or emergency medical technician at the time of hire, or be a HUC I, patient care assistant, certified nursing assistant, medical assistant, or emergency medical technician with at least six months of experience at a Covenant Health facility and complete Covenant Health’s Patient Care Assistant training protocol.
  • For HUC II roles working in cardiac areas, completion of Apex modules 1–6 and/or a telemetry class is required before hire or placement in the HUC II role.
  • External new hires must have certified nursing assistant, medical assistant, or emergency medical technician certification.
  • Must demonstrate competency as a Patient Care Assistant by completing Covenant’s Patient Care Assistant training class if not a certified nursing assistant.

Responsibilities

  • Provide clerical and secretarial services to the nursing unit.
  • Perform clerical duties related to admission, discharge, transfer, and death procedures.
  • Ensure STAT orders are brought to the attention of licensed nursing personnel.
  • Transcribe physician orders accurately and in a timely manner and notify consults as ordered.
  • Requisition supplies and equipment, maintenance and repair services, and prepare related forms; maintain unit stock and equipment inventories at appropriate levels.
  • Answer telephones and intercoms, relay and document messages, and help ensure timely follow-up to patient requests.
  • Assist physicians in obtaining reports from laboratory, radiology, and other departments.
  • Schedule patient tests, diagnostic procedures, and doctors’ appointments for patients as requested.
  • Organize patient charts in the proper sequence and label and replenish necessary forms.
  • Employ established infection-control policies, including standard precautions, transmission-based isolation precautions, Occupational Safety and Health Administration standards, safety measures, and proper body mechanics.
  • Act as a preceptor to HUC I staff.
  • Obtain patient records from other facilities.
  • Manage patient flow via the flowboard when applicable.
  • Assure appropriate discharge disposition in electronic medical records.
  • Follow policies, procedures, and safety standards; complete required annual education assignments; work toward goals and objectives; and participate in quality-improvement initiatives as requested.
  • Assign and distribute cardiac telemetry equipment to designated hospital staff.
  • Retrieve cardiac telemetry equipment from nursing units as directed.
  • Admit and discharge patients from the telemetry monitoring service.
  • Maintain cardiac-related equipment in a state of readiness in coordination with Biomedical Engineering staff.
  • Identify life-threatening cardiac rhythms and institute proper emergency procedures.
  • Perform other duties as assigned.

Desired Qualifications

  • A high school diploma or GED is preferred.

About the Company

Covenant Health of East Tennessee

Community-owned, not-for-profit regional healthcare network

Covenant Health is a not-for-profit, community-owned integrated health system serving East Tennessee, with nine acute-care hospitals plus a behavioral health hospital, outpatient clinics, physician practices, and homecare. It coordinates a wide range of medical services—from cancer and cardiac care to surgical and behavioral health—through an interconnected network across 25 counties. Revenue comes from patient services and philanthropic foundations, and any excess is reinvested into facilities, technology, and programs to improve patient care. Its goal is to enhance the quality of life in East Tennessee by expanding access to care and investing in services and technology that support better patient outcomes.

Company size
1,001-5,000
Company stage
Not listed
Total funding
Not listed
Headquarters
Oak Ridge, TN
Founded
1997

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