Senior AI/ML Engineer

Within 30 Days You’ll:

• Progress through our Ramp Camp (ChowNow’s New Hire Onboarding Experience)
• Review product requirements, understand current data stack and weigh in on implementation choices.
• Identify the right technical architecture and software development processes for AI and ML products
• Understand how vision, business goals, compliance, and other aspects affect our internal processes.

Within 60 Days You’ll:

• Collaborate with senior staff in other disciplines (e.g. back end, QA, DevOps, etc.) to build consensus toward proposed solutions
• Propose and advocate for best practices to help “level up” the team.
• Start the design and implementation of alpha products

Within 90 Days You’ll:

• Work with infrastructure and release engineering teams to standardize MLOps practices
• Release alpha product for a recommendations and insights
• Collaborate with product and your manager in identifying and building a deep AI/ML roadmap

You Should Apply If You:

• You have at least 5  years of software engineering experience, including at least 2 years experience in building machine learning and AI applications
• Advanced proficiency in Python with deep knowledge of scikit-learn, pandas, numpy, TensorFlow, or PyTorch
• Proven experience with recommendation algorithms including collaborative filtering, content-based methods, and hybrid approaches
• Solid foundation in reinforcement learning principles and their application to agentic systems. Understanding of vector databases such as Pinecone, Weaviate or Chroma
• Knowledge of large language models, and prompt engineering techniques
• Expertise in feature engineering, data pipeline construction, and ensuring data quality for AI models
• Experience deploying and managing ML models in production environments with MLOps tools like MLflow, Kubeflow, or Airflow
• Cloud platform expertise with AWS SageMaker, Google AI Platform, or Azure Machine Learning
• Understanding of real-time data processing using messaging and streaming architectures
• You know how to partner with Product, Design, QA and other Engineering Leaders to build compelling AI product features in an Agile environment.
• You are a fan of rapid iteration and experimentation. You think about failures as a learning opportunity. 
• You know how to capitalize on the diverse strengths of the people around you.
• You are a thoughtful mentor and leader who loves supporting your team and collaborating with others to achieve great things.
• You have a point of view but encourage and welcome critiques.
• You thrive in environments supporting your growth, and where you can support others.
• You are passionate with a contagious energy, encouraging those around you to pursue their goals

About Our Benefits:

• Expected Base Salary Range: $169,725 - $220,500 depending on candidate location
• Ongoing training and growth opportunities.
• A "Best Place to Work" winner multiple times where we focus on creating a great employee experience.
• Rock solid medical, dental, and vision plans.
• Mental Health Coverage - we offer several programs to support your mental health and wellness goals.
• Unlimited Paid Vacation. We expect you to work hard, but still enjoy your personal life
• 7 weeks of baby bonding time for all new parents (within the first year of birth or adoption), 8 Weeks of Paid Pregnancy Leave.
• 401(k) Matching
• Employer-contributing student loan assistance program or continuing education reimbursement program
• Commuter benefits (including Uber Pool).
• Employee Stock Incentive Plan.
• Pet insurance for your fur babies
• Consistent & fair leadership: we’ll share info, set clear goals, show you respect, and treat everyone fairly.
• Enough freedom to spread your wings while still holding you accountable.