Global Vice President - Services
About the job
- A bachelor's degree from an accredited institution is required.
- At least 15 years of progressive leadership experience in global services, field service, aftermarket, customer support, operations, or a related industrial business is required.
- Applicants must be located in the United States and willing to travel up to 30%.
- The employer will not provide employment immigration sponsorship or support for this position, including CPT, OPT, STEM OPT, F-1 to H-1B, H-1B cap registration, O-1, E-3, TN status, or I-485 job portability.
- Develop and execute the global services strategy, roadmap, and business model to drive growth, customer value, and recurring revenue.
- Build and scale the global services organization, including its structure, talent acquisition, workforce planning, training, and leadership development.
- Establish a globally consistent service operating model with standardized processes, service delivery standards, quality systems, and 24/7 support capabilities.
- Own the global Services P&L, including revenue growth, profitability, forecasting, pricing strategy, contract governance, and operational performance.
- Lead the end-to-end customer lifecycle, from installation and commissioning through maintenance, upgrades, modernization, and lifecycle support.
- Develop digital service capabilities, connected asset strategies, installed-base management, field service technologies, and data-driven service insights.
- Build and manage a global ecosystem of service partners, suppliers, subcontractors, and spare-parts logistics to ensure scalable customer support.
- Champion safety, quality, compliance, and risk management practices across service operations and regions.
- Partner with engineering, product management, operations, and sales to improve product serviceability, customer outcomes, and lifecycle value.
- Lead organizational transformation, change management, and integration initiatives to align service capabilities with the company's global service network.
- Experience designing and building a multi-region services organization, including organization design, leadership hiring, workforce planning, operating processes, and systems deployment.
- Proven ownership of a services P&L with accountability for growth, margin, cash, customer outcomes, and operational performance.
- Experience leading large, geographically dispersed teams through transformation, rapid growth, or creation of a new operating model.
- Experience in mission-critical, data center, thermal management, HVAC, industrial equipment, power management, or similarly complex engineered environments.
- Demonstrated ability to develop executive customer relationships, negotiate complex service agreements, and lead critical escalations.
- Working knowledge of field service technologies, installed-base management, parts operations, remote support, and data-driven service models.
- Ability to lead across a highly matrixed, multinational organization and influence senior stakeholders without relying solely on direct authority.
- Ability to travel domestically and internationally as business needs require; valid passport and, where required, an acceptable driving record.
About the company
Boyd Corporation designs and manufactures thermal management and environmental sealing solutions for electronics. Its products help remove heat from components and shield assemblies from dust, moisture, and other elements, enabling reliable operation of systems in data centers, electric vehicles, medical devices, and other high-growth markets. The company achieves this with a global mix of engineered materials, custom heat exchangers and interfaces, seals, and system integration services. Boyd differentiates itself through its scale, broad portfolio, and a history of strategic acquisitions (such as Aavid Thermalloy, GMN, and the Durbin Group) that expand capabilities in liquid cooling, HMIs, and advanced seals, allowing it to serve as a single partner for complex cooling and protection needs. The company's goal is to be a trusted technology partner powering essential systems by delivering tailored thermal management and environmental sealing solutions at scale.
Company Size
1,001-5,000
Company Stage
Acquired
Total Funding
N/A
Headquarters
Modesto, California
Founded
1949
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Simplify's Take
What believers are saying
- Boyd’s March 12, 2026 divestiture delivered $9.5 billion, strengthening balance-sheet flexibility.
- Boyd still serves secular-growth markets, including advanced electronics, electric vehicles, and healthcare devices.
- Boyd’s preserved standalone operations let management sharpen margins, simplify focus, and pursue tuck-in acquisitions.
What critics are saying
- Eaton’s March 12, 2026 buyout removed Boyd Thermal, slashing Boyd’s most visible AI-growth engine.
- Boyd’s remaining business depends on fragmented industrial end markets and loses thermal cross-sell leverage.
- If Goldman Sachs exits without a strategic buyer, Boyd Engineered Materials becomes a carve-out orphan.
What makes Boyd unique
- Boyd’s engineered materials seals, shields, and insulates across EV, aerospace, and medtech.
- Goldman Sachs Alternatives backs Boyd Engineered Materials after the March 12, 2026 Thermal sale.
- Boyd retains segmented R&D and customer teams, preserving application-specific engineering depth.
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Benefits
- Remote Work Options