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Banner Health

Nonprofit health system operating hospitals

Medical Assistant Liver Disease Clinic

Clinical Support & Patient AdministrationConfirmed live in the last 24 hours
Full-timePhoenix, AZ, USANo salary listedIn-person

About the Job

Requirements

  • A high school diploma, GED, or equivalent working knowledge is required.
  • Completion of a Banner-approved medical assistant training program that meets state-defined regulations is required.
  • Active Medical Assistant certification is required: Registered Medical Assistant (RMA) from American Medical Technologists (AMT), Certified Medical Assistant (CMA) from the American Association of Medical Assistants (AAMA), Certified Clinical Medical Assistant (CCMA) from the National Health Career Association (NHA), or National Certified Medical Assistant (NCMA) from National Certified Competency Testing (NCCT).
  • Basic Life Support (BLS) certification is required upon hire.
  • At least one year of experience is required.
  • Strong computer skills, including the ability to work with medical software, are required.
  • The ability to manage multiple changing priorities effectively and in an organized fashion is required.

Responsibilities

  • Prepare patients for exams and treatment by taking and recording vital signs, symptoms, other necessary measurements, and chief complaints; document pain scores as appropriate and report patient conditions that may indicate a change to the clinician.
  • Assist providers with exams and minor in-office procedures, including blood pressure measurement, documenting respiration and heart rate or pulse, taking temperature, phlebotomy, ear irrigation, and electrocardiograms; act as a chaperone as needed; use universal blood and body-fluid precautions and personal protective equipment; and prioritize patient flow through the clinical process.
  • Coordinate patient care, including pre-certifications, referrals, authorizations, prescriptions, and scheduling clinic, hospital, and other ancillary treatments and tests; communicate test results to patients and act as a resource to clinicians.
  • Provide clerical support with patient notifications and documentation, including complete medical records with labs, authorizations, X-rays, hospital records, and prior care relevant to each visit; provide complete and accurate billing information in a timely manner.
  • Maintain a clean and functional environment by cleaning and disinfecting equipment, exam rooms, and storage areas; disinfect equipment and instruments using appropriate solutions and sterilization procedures; follow manufacturer recommendations and Occupational Safety and Health Administration (OSHA) guidelines for hazardous substances; perform basic equipment maintenance and coordinate repairs.
  • Order supplies as directed and stock patient care areas; handle medication-related tasks, including expired medications or equipment and recalls.
  • Maintain effective communication with internal and external customers and support the team concept.
  • Complete required onboarding and orientation activities, including simulation training, as needed or directed.
  • Work under the direct supervision of providers and interact with staff, physicians, patients, families, external contacts, and physician offices to support patient care and clarify or report information.
  • Room patients, take vital signs, assist with procedures, and update electronic medical records accurately and promptly.
  • Provide clinic support as needed, including answering phones, checking in patients, scheduling appointments, following up on referrals, ordering supplies, and stocking rooms.
  • Perform medication refills, respond to patient concerns by phone, prepare charts, obtain medication authorizations, and send orders.

Desired Qualifications

  • Experience with office medical procedures and treatments is preferred.
  • Knowledge of insurance, managed care operations, electronic medical records (EMR), and scheduling software is preferred.
  • Additional related education and/or experience is preferred.

About the Company

Banner Health

Nonprofit health system operating hospitals

Banner Health is a nonprofit health care system operating a large network of hospitals, clinics and home- and long-term-care services across six Western states. It runs 33 acute-care hospitals, Banner Health Network, university medicine programs and a mix of urgent care, family clinics, home care, hospice, pharmacies and a nursing registry to provide coordinated care. Its network links hospitals, physician groups and care sites to guide patients through primary, specialty, inpatient and end-of-life services, aiming to simplify transitions between care settings. Its goal is to improve community health by delivering broad, accessible, coordinated care and reinvesting profits into health services and community programs.

Company size
10,001+
Company stage
Not listed
Total funding
Not listed
Headquarters
Phoenix, AZ
Founded
1999

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