Stars and Strikes

Runs bowling and arcade centers in the Southeast

Arcade Attendant

Food Service & HospitalityConfirmed live in the last 24 hours

Full-timeStone Mountain, GA, USANo salary listedIn-person

About the Job

Requirements

Experience in supporting client success.
Excellent written and verbal communication skills.
Ability to address complaints and issues with effective solutions and a positive attitude.
Passion for delivering above-and-beyond customer service.
Excellent time-management and prioritization skills.

Responsibilities

Advise customers on how to successfully get value for their dollar.
Maintain working product knowledge and act as a product expert to ensure information given to customers is accurate, up-to-date, and strategic.

Stars and Strikes is looking for a customer service representative to join our team in our Stone Mountain center. This person will drive customer satisfaction by fielding inquiries, addressing interest and maintaining extensive product knowledge.

The ideal candidate has a customer-first mindset and aims to deliver high-quality service in every customer interaction.

Responsibilities:

Consult on customer success - Advise customers on how to successfully get value for there dollar
Maintain working product knowledge - Act as a product expert to ensure information given to customers is accurate, up-to-date and strategic.

Requirements

Experience in supporting client success
Excellent written and verbal communication skills
Ability to address complaints and issues with effective solutions and a positive attitude
Passion for delighting customers with above and beyond service
Excellent time-management and prioritizaion skills

About the Company

Stars and Strikes

Runs bowling and arcade centers in the Southeast

Stars and Strikes runs family entertainment centers in Georgia, the Carolinas, Alabama and Tennessee, where families, friends and work groups gather for bowling, arcade games and food. Many centers add laser tag, bumper cars, escape rooms, virtual reality or axe throwing, with the mix of attractions varying by location. Each visit can pair play with a meal and drinks, since centers run their own kitchens and full bars alongside the lanes and game floor. The company earns money from games and attraction time, arcade cards, food and drink, and packaged birthday parties and company events. The family-owned business opened its first center in Cumming, Georgia, in 2005 and is headquartered there.

Company size: 1,001-5,000
Company stage: Not listed
Total funding: Not listed
Headquarters: Cumming, GA
Founded: 2005

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