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Institute on Aging

Provides elder care services and advocacy

Clinical Supervisor

Part-Time
$57.25 - $60/hr
Senior
Master's
San Mateo, CA, USA
In Person
Social & Community ServicesCase Management & Advocacy

About the job

Requirements
  • A Master's degree in Social Work or a Master's degree in a comparable or related social services discipline.
  • Five years of experience working directly with disabled adults and/or the frail elderly.
  • Ability to supervise intensive care management staff who work with adults with disabilities at risk of hospitalization and who present with complex medical conditions, mental health diagnoses, substance abuse, and physical rehabilitation needs.
  • Understanding of behavioral health services and behavioral health interventions.
  • Previous staff training relevant to the population served through the Community Living Fund.
  • Understanding of the health and psychosocial needs of this population.
  • Knowledge of community resources available for this population.
  • Ability and willingness to take on program development projects.
  • Ability and willingness to provide leadership among peers and mentor junior staff.
Responsibilities
  • Provide clinical supervision of Community Living Fund Intensive Care Management staff, including Master's-level Social Workers, Occupational Therapists, Money Managers, and others.
  • Provide clinical supervision, training, and evaluation of Care Management staff participating in the Community Living Fund in collaboration with partner agencies.
  • Participate in hiring and termination of Community Living Fund Care Management staff.
  • Facilitate day-to-day operations and ensure appropriate systems are in place.
  • Monitor program and staff compliance with regulatory requirements, including those of the San Francisco Department of Aging and Adult Services, San Francisco Human Services Agency, and partner organizations.
  • Ensure high-quality, timely care and service delivery.
  • Implement and monitor records, clinical documentation, and personnel systems; ensure documentation complies with regulations and policy and procedure manuals and is complete and accurate.
  • Organize and conduct regular care-planning meetings and supervision.
  • Facilitate orientation and training for new staff, including joint home visits, supervisory meetings, and documentation review.
  • Assess staff educational needs and develop and coordinate an education and training plan covering case management, community resources, and family systems.
  • Establish and implement quality assurance mechanisms, including regular chart reviews and peer review, to maintain standards of care and programming.
  • Develop and maintain collaborative working relationships and cooperative arrangements with community individuals, groups, and organizations, and educate the public and community about Community Living Fund services.
  • Remain current on San Francisco community resources and Medi-Cal and Medicare regulations and procedures that affect program practice and direction, and act as a resource to Community Living Fund and IOA staff.
  • Ensure Community Living Fund purchase-of-service funds are used as a last resort after community resources and referrals are pursued; verify funds are used to prevent institutionalization when gaps in client care exist.
  • Provide back-up coverage for clinical staff.
  • Work with local schools to secure and supervise social work interns.
  • Collaborate with the Director of the Community Living Fund to establish annual program goals and objectives and plan, develop, and evaluate policies and procedures, actively involving staff.
  • Promote good public relations with clients, their families, and the community.
  • Maintain knowledge and skills relevant to care management, family systems, geriatrics and gerontology, addiction, and other relevant management or health care issues.
  • Direct and monitor additional smaller programs as needed to meet contract guidelines and acceptable clinical standards of practice.
  • Perform other related duties and responsibilities as required.

About the company

Institute on Aging (IOA) provides services and advocacy to help Bay Area seniors maintain independence and safety as they age. It runs home care and case management, Elder Abuse Prevention, The Friendship Line (a 24-hour suicide prevention warm line for seniors), adult day care for those with Alzheimer's and dementia, and the Program of All-Inclusive Care for the Elderly (PACE), which combines medical care, physical therapy, and enrichment activities. IOA also offers CONNECT, a free community referral service for elder needs. Operating in San Francisco and surrounding regions (SF, Marin, San Mateo, Santa Clara, East Bay, the Peninsula, and parts of Riverside/San Bernardino), IOA differentiates itself through its integrated, community-based approach that combines direct care, crisis support, preventive programs, and navigation services to help older adults stay independent safely at home as long as possible.

Company Size

201-500

Company Stage

N/A

Total Funding

N/A

Headquarters

San Francisco, California

Founded

1985

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Simplify's Take

What believers are saying

  • Sutter Health became IOA’s first exclusive presenting sponsor for the 2026 gala.
  • IOA keeps securing public money for elder-abuse prevention and AAPI-focused outreach.
  • IOA serves clients throughout California, expanding beyond San Francisco’s core donor base.

What critics are saying

  • San Francisco dependence is concentration risk; one grant runs through June 2029.
  • IOA’s safety-net services face staffing and volunteer burnout from 24/7 emotional support demands.
  • If Friendship Line funding tightens, IOA loses its most distinctive service and donor magnet.

What makes Institute on Aging unique

  • IOA runs the nation’s only accredited 24-hour toll-free Friendship Line for older adults.
  • San Francisco granted IOA $601,830 through 2029 for elder-abuse outreach and education.
  • IOA earned Candid’s 2026 Platinum Seal, signaling unusual nonprofit transparency.

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Benefits

Flexible Work Hours

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