Full-Time
AI/ML Team Manager
Artificial General Intelligence, Data Services
Amazon
10,001+ employees
Global online marketplace and cloud services
No salary listed
London, UK
In Person
On-site role in the United Kingdom.
Bachelor's
 Operations & Logistics |
|---|
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- Bachelor Degree (Any Stream) or advanced college education or experience in a Leadership or related position with management.
- Proficiency verbal and written communication skills in English
- Experience in understanding performance metrics and developing them to measure progress against key performance indicators
- Manage job assignment on a day-to-day basis, monitoring performance on job or queue adherence, volume, and quality
- Support hiring and training of new Associates
- Ensure productivity is maximized through supervision, training, analysis, and feedback of performance data on a periodic basis
- Develop the work schedule for the week by balancing work across various workflows and/or navigating competing delivery priorities
- Liaise with Program Management and other global operations team leads to manage risks & propose mitigation strategies
- Track quality and utilization metrics
- File and track tickets, following up on blocks to productivity
- Provide regular, formal & informal feedback to direct reports
- Identify and help implement process-related improvement using methodologies such as Kaizen, six sigma, or lean
- Communicate effectively in English
- Experience with process improvement/quality control tools and methods
- Demonstrated ability to lead diverse talent within a team, work cross-functionally, and build consensus on difficult issues
- Excellent communication, strong organizational skills and very detail-oriented
- Strong interest in hiring and developing people in their respective roles
- Leadership experience in coaching and performance management
- Experience in managing process and operational escalations
- Experience with aspects of speech and language technology
- Fluency in a foreign language (German, French or Italian) is a plus
- Experience in practical application of methodologies such as Kaizen, six sigma, or lean
Amazon operates a global e-commerce platform with a large online marketplace that connects consumers to both direct sales and third-party sellers across many product categories. It earns money from product sales and marketplace fees, Amazon Prime subscriptions, and AWS cloud services, plus a large Amazon Associates affiliate network. The platform combines fast shipping, streaming, cloud computing, and digital services to reach customers across numerous countries. Its goal is to be the world’s most customer-centric company by offering convenient access to a wide range of products and services.
Company Size
10,001+
Company Stage
IPO
Headquarters
Seattle, Washington
Founded
1994
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Simplify's Take
What believers are saying
- AWS revenue grew 37% in Q2 2026, its fastest pace in 18 quarters.
- Advertising reached $19.8 billion quarterly revenue, growing 26% and expanding margin leverage.
- Amazon raised £4.25 billion in sterling debt on September 9, 2026, funding AI buildout.
What critics are saying
- Amazon faces a nationwide pregnancy-discrimination class action filed September 8, 2026.
- September 2026 layoffs in Washington and California show continuing restructuring and morale damage.
- Negative trailing free cash flow and $200 billion 2026 capex pressure returns if AWS slows.
What makes Amazon unique
- AWS and advertising diversify Amazon beyond retail, unlike pure e-commerce peers.
- Prime Video now embeds shopping, converting entertainment into checkout and data.
- Amazon’s logistics scale and custom chips deepen switching costs across sellers and cloud customers.
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Benefits
Flexible Work Hours
Company Equity
Growth & Insights and Company News
6 month growth
↑ 2%1 year growth
↑ 2%2 year growth
↑ 1%Amazon's stock has lagged despite strong operational performance, with AWS posting 36.7% growth, its fastest in 18 quarters. The advertising business reached $19.8 billion quarterly revenue, growing 26%, while the chips unit hit a $25 billion annualized run rate. Shares trade at $251.89, up just 9.13% year to date, well below the 52-week high of $287.20. The stock trades at an 18x forward multiple, below its five-year average. Two factors weigh on sentiment: Amazon guided to roughly $200 billion in 2026 capital expenditure for AI infrastructure, whilst trailing free cash flow turned negative at $7.6 billion. Additionally, news of an inquiry into a fatal Miami plane crash involving Amazon operations pressured shares. Wall Street remains bullish, with a consensus target of $328.17 backed by 59 buy ratings and just 2 holds.
Peter Thiel's hedge fund, Thiel Macro, made Amazon its largest investment in the second quarter, allocating 28% of its portfolio to the tech giant. This marked a notable shift for the fund, which held no stocks in the first quarter. The investment focuses on Amazon's artificial intelligence infrastructure through Amazon Web Services. AWS now accounts for 60% of Amazon's operating profits despite representing only 21% of revenue, demonstrating superior margins compared to the company's commerce business. AWS has shown accelerating growth, with its rate climbing to 37% from the low-20% range earlier in 2025. The company is investing hundreds of billions of pounds into AI data centres to meet unprecedented demand for computing power. Thiel Macro's remaining investments were concentrated in energy companies, reflecting a strategy focused on AI infrastructure and the power needed to support it.
Amazon shares fell 7% last month despite Amazon Web Services growing 37% year-over-year, its fastest pace in 18 quarters. Loop Capital's Rob Sanderson maintains a street-high $405 price target, implying 61% upside from the current price near $252. The decline was driven by capital expenditure concerns. Second-quarter cash capex reached $53.1 billion, pushing trailing-twelve-month free cash flow to negative $7.6 billion. Management guided to roughly $200 billion in 2026 capex across AI data centres, custom silicon, robotics, and the Amazon Leo satellite network. Amazon's monthly drop outpaced peers Microsoft and Alphabet. The average Wall Street 12-month price target sits at $328, implying roughly 30% upside.
Amazon's Zoox and Alphabet's Waymo are expanding their robotaxi operations to more US cities. Zoox will begin mapping and testing in Houston and San Diego, bringing its presence to 12 locations. The company launched paid rides in Las Vegas in August after previously offering free testing rides. Waymo is introducing public rides in Denver, San Diego and Tampa, expanding its service to 14 cities. Both companies are targeting San Diego, though Zoox remains in testing whilst Waymo begins commercial operations. Waymo also plans to test autonomous vehicles in Munich before a proposed commercial launch in Germany by late 2027. Neither company disclosed potential revenue from the new markets. The expansion allows both firms to test technology under varied conditions and reach more customers.
Amazon has introduced new shopping features for Prime Video viewers. The retail giant is integrating product discovery across thousands of titles through its X-Ray experience, which currently displays actor information and soundtrack details. Users can now access a Shop tab by pausing video and pressing up on their Fire TV remote. A new "Shop the Scene" feature uses Amazon's Lens technology to identify products from characters' outfits and home décor. The updates enhance last year's "Shop the Show" feature, which required typing a search query. The improved second-screen experience now automatically opens relevant storefronts when users launch the Amazon Shopping app whilst watching content. "Shop the Scene" is available on iOS and Android across more than 600 titles, whilst "Shop the Show" has expanded from 1,300 to over 8,000 titles in the US.