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EliseAI

Builds AI agents for housing and healthcare teams

AI Engagement Manager - Housing

Customer SuccessConfirmed live in the last 24 hours
Full-time

About the Job

Requirements

  • Six to ten years of experience in asset management (real estate preferred), consulting, or client strategy within a technology or startup environment.
  • Strong executive presence and the ability to advise clients on business transformation initiatives.
  • An analytical mindset and ability to turn insights into strategic recommendations.
  • Excitement about emerging technology and passion for the real-world impact of artificial intelligence.
  • Comfort with ambiguity and eagerness to build playbooks and processes from scratch.
  • Ability to prioritize effectively and get things done.
  • Willingness to work in person at the office four to five days a week.

Responsibilities

  • Guide clients through implementation, align on business goals, and ensure quick time-to-value.
  • Help customers reimagine workflows and decision-making by embedding artificial intelligence into their daily operations.
  • Own a portfolio of high-value and complex accounts, identify opportunities to deepen adoption, and deliver measurable return on investment.
  • Design repeatable strategies to support product rollout and long-term success across customer types.
  • Lead data-driven conversations that tie artificial intelligence performance to client key performance indicators and long-term objectives.
  • Support clients through change management, helping teams embrace artificial intelligence and integrate it into core processes.
  • Provide structured feedback to Product, Engineering, and Operations to continuously improve the platform.

About the Company

EliseAI

Builds AI agents for housing and healthcare teams

EliseAI builds AI agents that handle routine conversations and administrative work for housing operators and medical practices, connecting customer requests to business workflows. Its EliseCRM platform brings property teams' prospect and resident conversations into shared profiles, calendars, and task queues. The assistants answer calls and messages, schedule apartment tours or patient appointments, and keep staff informed when an interaction needs human attention. Customers buy access to its software and connect it to property management systems, medical records, and scheduling tools used by their teams. EliseAI was founded in 2017 and is headquartered in New York City.

Company size
501-1,000
Company stage
Series F
Total funding
$741.9M
Headquarters
New York, NY
Founded
2017

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