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Fidelity National Information Services

Global provider of financial technology solutions

Quality Assurance Analyst 2 - Payments

Manual & Functional QAConfirmed live in the last 24 hours
Full-timeCanadaNo salary listedIn-person

About the Job

Requirements

  • A bachelor’s degree or college diploma in Information Technology, Computer Science, or equivalent practical experience.
  • Experience in quality assurance testing within banking, payments, financial services, or transaction processing environments.
  • Knowledge of settlement processing, reconciliation practices, and payment transaction lifecycles.
  • Experience testing payment processing systems and transaction switching platforms.
  • Knowledge of SQL, database testing, and transaction data validation techniques.
  • Understanding of payment networks such as Visa, Mastercard, Interac, Exchange, or similar payment ecosystems.
  • Knowledge of EMV standards, ISO 8583 message specifications, ATM, POS, or mobile payment technologies.
  • Experience with Agile and Waterfall software development and testing methodologies.
  • Strong analytical, problem-solving, defect management, and risk assessment skills.
  • Written and verbal communication skills to collaborate across technical and business teams.
  • Ability to manage multiple priorities and work independently in a fast-paced environment.

Responsibilities

  • Analyze business and functional requirements to develop effective test strategies, plans, and test cases.
  • Execute functional, integration, regression, and user acceptance testing across payment processing and settlement platforms.
  • Validate transaction accuracy, settlement processes, reconciliations, and data integrity across multiple payment networks.
  • Use simulators, testing tools, and physical payment devices to verify end-to-end transaction processing.
  • Identify, document, prioritize, and manage defects while assessing business impact and operational risk.
  • Collaborate with business analysts, developers, product stakeholders, and quality assurance teams to resolve issues and improve solution quality.
  • Perform database and transaction validation activities using SQL and other testing techniques.
  • Maintain test documentation, test evidence, execution results, and knowledge-sharing resources.
  • Support production issue investigation, root cause analysis, and quality improvement initiatives.
  • Contribute to the advancement of test automation capabilities and continuous improvement of quality assurance processes and standards.

Desired Qualifications

  • Experience with Base24 or comparable payment switch platforms.
  • Experience with testing tools such as Paragon, ICC Tools, MDS, Banknet/GCMS, VTS, or similar solutions.
  • Experience supporting test automation initiatives and quality engineering practices.
  • Familiarity with Jira, Confluence, and modern test management tools.
  • Understanding of regulatory, compliance, and operational risk requirements within payments environments.

About the Company

Fidelity National Information Services

Global provider of financial technology solutions

Fidelity National Information Services (FIS) provides technology solutions for financial institutions and businesses worldwide, covering core banking, digital banking, and payment processing, as well as trading, risk management, and securities processing for capital markets. Its products are integrated software platforms and services that clients embed to process transactions, manage risk, and support digital channels, with revenue from software licenses, maintenance, and per-transaction fees. It differentiates itself by offering an end-to-end suite across banking, payments, and capital markets with a global client base, serving both large banks and smaller institutions in one integrated package. Its goal is to help financial institutions navigate digital transformation and operate more efficiently through reliable, scalable technology platforms and services.

Company size
1-10
Company stage
IPO
Headquarters
Jacksonville, FL
Founded
1968

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