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Phoenix Group

Life insurance group managing heritage books

Data Governance Practice Lead

Data ManagementPosted on Nov 11
Full-time

About the Job

Requirements

  • Significant senior-level commercial or proposition experience in data governance strategy and solutions across pensions and savings, data management, or data quality within a large, complex organisation, ideally in a regulated environment.
  • Experience with data governance frameworks and controls, including translating policy and regulatory requirements into practical and sustainable ways of working.
  • A proven track record of leading, coaching, and developing specialist teams and building capability across a broader organisation.
  • Sound commercial and business judgement, including experience managing competing priorities, challenging timescales, and complex issues while maintaining appropriate governance and control.
  • Proven success designing and delivering data governance programmes with measurable impact on quality, risk, and efficiency.
  • Experience with tools and technology for data management, data quality, and cataloguing.
  • Experience driving data quality improvement and remediation across organisational boundaries, including with third-party or outsourced partners.
  • A proven track record of leading large-scale data governance initiatives through to completion and realizing business value.

Responsibilities

  • Lead and develop the Data Governance practice by setting standards, building capability and career pathways, and coaching and developing a high-performing specialist team.
  • Own and continually develop the data governance framework for Pensions & Savings, translating Group data policy into practical standards, controls, and ways of working.
  • Lead the data quality agenda across the Pensions & Savings estate, driving remediation through accountable business owners and providing clear, actionable reporting to senior leadership.
  • Own the response to regulatory data commitments, ensuring obligations are understood, tracked, and delivered, with clear evidence that data is governed and controlled effectively.
  • Shape and develop AI and model governance by translating Group policy into standards and controls for how models are designed, approved, implemented, and operated.
  • Act as an authoritative adviser on data management, quality, and governance, influencing senior stakeholders and helping shape business and management decisions.
  • Advocate to senior leaders and the business for improvements to data governance management and quality practices.
  • Work effectively with outsourced and third-party partners to support data quality remediation and other data governance activities, bridging business requirements and data processes.
  • Represent Pensions & Savings on relevant governance committees and forums, influencing wider organisational thinking and developments in data governance.
  • Manage the delegated budget and resources effectively, balancing priorities, service quality, and value for money.

Desired Qualifications

  • Knowledge of Collibra.
  • An understanding of AI and model governance and the controls required to manage their use responsibly.
  • Certified Data Management Professional (CDMP) accreditation.

About the Company

Phoenix Group

Life insurance group managing heritage books

Phoenix Group handles both ongoing and closed life insurance and pensions businesses. Its open brands include SunLife and Standard Life, while its core strength lies in managing heritage (closed) books of business that are no longer open to new customers, providing administration and policy servicing for those portfolios. The company operates offices across the UK and has activities in Dublin and Frankfurt, giving it a broad geographic footprint. Its approach centers on maintaining long-standing policies and ensuring reliable service for customers, with a strong emphasis on being a good employer and community partner. Distinguishing factors include specialized expertise in closed books, scale across multiple markets, and a reputation as a top employer. The main goal is to look after colleagues, customers, and communities while delivering value from both open and heritage life and pension book administration.

Company size
51-200
Company stage
IPO
Headquarters
Abu Dhabi, United Arab Emirates
Founded
1782

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