Manager – Product & Solutions - Logistics, Sco

Customer Understanding and Solution Design

• Understand customer supply chain requirements and pain points.

• Design integrated logistics solutions covering Freight Forwarding, Customs Brokerage, and CFS and FTWZ know-how.

• Stitch together the end-to-end solution across businesses, with a clear flow of cargo, documents and responsibilities.

• Create solution documentation: flowcharts, scope, SLAs and cost build-ups.

Commercials and Pricing

• Prepare commercial proposals and customer presentations.

• Coordinate with procurement and operations teams to obtain competitive rates.

• Prepare pricing models and logistics cost analyses.

• Negotiate commercial terms, contracts and service agreements.

Implementation and Profitability

• Ensure seamless implementation of customer solutions, including handover to the operations and implementation teams after a win.

• Monitor profitability of customer accounts and logistics projects.

Market and Industry Insight

• Track industry trends, competitor activities and market opportunities.

• Identify emerging logistics requirements within customer industries.

Cross-Functional Collaboration

• Work with sales, pricing, procurement, operations and the BU solution design teams (CL, Rail and others) to build viable, margin-aligned solutions (added).

Maintain reusable solution elements, benchmarks and win/loss tracking to improve conversion 

• Graduate/Postgraduate in Supply Chain, Logistics, Engineering, or related field.

• 7–15 years of intensive experience in Logistics -  Supply chain engineering, Supply chain management.

• High attention to detail, ability to meet tight timelines, and strong commercial acumen.

• Demonstrated ability to adapt quickly and manage multiple solutioning priorities.