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JP Morgan Chase

Runs a consumer bank and an investment bank

Trading Services Associate 1

Finance & BankingConfirmed live in the last 24 hours
Full-timeNew York, NY, USA$82.7k - $110kIn-person

About the Job

Requirements

  • Two years of experience supporting trade operations and/or trade support functions in a trading environment, such as booking, lifecycle support, or workflow management.
  • Working knowledge of prime brokerage-related activities such as securities lending, collateral processes, and funding/treasury support activities.
  • Experience partnering directly with trading teams and operational teams to deliver time-sensitive outcomes.
  • Demonstrated experience identifying, documenting, and implementing process improvements with measurable results.
  • Understanding of end-to-end trade operations, including settlements, asset servicing impacts, and operational reporting requirements.
  • Working knowledge of the role of control functions and infrastructure partners, such as finance, market risk, credit risk, operational risk, and legal, and how trade support actions may impact them.
  • Strong written and verbal communication skills, including the ability to explain issues clearly and challenge constructively.
  • Demonstrated attention to detail and ownership, including consistent follow-through on issues and controls.
  • Ability to perform effectively in a dynamic environment with multiple priorities and deadlines.
  • Demonstrated analytical and numerical skills applied to problem solving and workflow improvement.
  • Proficiency in Microsoft Excel for data handling, reconciliation support, and operational reporting.

Responsibilities

  • Support trade booking and lifecycle processing, including prioritization, exception management, and timely follow-through.
  • Coordinate with trading and operational partners to resolve breaks, inquiries, and escalations within agreed timelines.
  • Perform daily controls and checks, ensuring completion, documentation, and timely sign-off.
  • Monitor workflows to identify issues, root causes, and recurring themes that impact execution quality.
  • Partner with stakeholders to design and implement process improvements, including documenting changes and results.
  • Communicate with cross-functional partners to align on priorities, dependencies, and outcomes.
  • Contribute to strategic initiatives that improve operational processes and supporting architecture.
  • Maintain working relationships with technology, product, quantitative, vendor, and operational partners to support delivery.
  • Participate in governance routines, such as metrics, issue tracking, and control reviews, to promote sustained performance.
  • Build and maintain knowledge of relevant products, trade structures, and operational requirements from end to end.

Desired Qualifications

  • Experience in process improvement or change management within financial operations.
  • Familiarity with external vendors and services relevant to trading and operational workflows.
  • Experience working in a collaborative, cross-functional environment, such as trading, operations, technology, and product.
  • Organizational skills and ability to manage multiple tasks and competing priorities.
  • Experience using workflow tools and/or data visualization tools such as Alteryx and Tableau to support operational insights.
  • Developing experience using AI-powered analytics, workflow automation, or intelligent process tools to drive efficiency gains, reduce manual effort, or improve accuracy in operational processes.
  • Understanding of securities lending and/or collateral management operations, including two years of experience supporting a related line of business.

About the Company

JP Morgan Chase

Runs a consumer bank and an investment bank

JPMorgan Chase runs the largest bank in the United States, which serves households and small businesses as Chase and large companies, governments, and investors as J.P. Morgan. During the 2008 financial crisis it bought the failing investment bank Bear Stearns and lender Washington Mutual, and in 2023 it took over First Republic Bank after regulators seized it. Chase takes deposits and earns interest on credit cards, mortgages, and car loans, while the investment side earns fees for advising on mergers, raising money for companies, trading stocks and bonds, and managing wealth. Formed in a 2000 merger, JPMorgan Chase traces its roots to 1799 and is based in New York City.

Company size
10,001+
Company stage
IPO
Headquarters
New York City, New York
Founded
1799

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