Banner Health

Nonprofit health system operating hospitals

Medical Assistant Orthopedics

Clinical Support & Patient AdministrationConfirmed live in the last 24 hours

Full-timeTempe, AZ, USANo salary listedIn-person

About the Job

Requirements

A high school diploma, GED, or equivalent working knowledge is required.
Completion of an approved medical assistant training program as defined by state regulations is required.
Active Medical Assistant certification is required, with certification or additional training meeting Meaningful Use requirements. Acceptable certifications include Registered Medical Assistant (RMA) with current American Medical Technologists membership; Certified Medical Assistant (CMA) with current American Association of Medical Assistants membership; Certified Clinical Medical Assistant (CCMA) with current National Health Career Association membership for tests administered after July 1, 2017; or National Certified Medical Assistant (NCMA) with current National Certified Competency Testing membership.
Basic Life Support (BLS) certification is required.
Strong computer skills, including the ability to work with medical software, are required.
The ability to manage multiple changing priorities effectively and in an organized fashion is required.

Responsibilities

Prepare patients for examinations and treatment by taking and recording vital signs, symptoms, other necessary measurements, chief complaints, and pain scores as appropriate; report conditions that may indicate a change in patient status to the clinician.
Assist providers with examinations and minor in-office procedures, including blood pressure measurement, respiration and heart-rate or pulse documentation, temperature measurement, phlebotomy, ear irrigation, and electrocardiograms; act as a chaperone as needed; use universal blood and body-fluid precautions and personal protective equipment; and prioritize patient flow through the clinical process.
Coordinate and manage patient care, including pre-certifications, referrals, authorizations, prescriptions, and scheduling for clinic, hospital, and other ancillary medical treatments and tests; communicate test results to patients; serve as a resource to clinicians; and administer medications in accordance with policy or clinician direction as permitted.
Provide clerical support for patient notifications and documentation, including maintaining complete medical records with laboratory results, authorizations, X-rays, hospital records, and prior care relevant to each visit; provide accurate and complete billing information promptly.
Maintain a clean and functional environment by cleaning and disinfecting equipment, exam rooms, and storage areas; disinfect equipment and instruments using appropriate solutions and sterilization procedures; follow manufacturer recommendations and OSHA guidelines for hazardous substances; perform basic equipment maintenance and coordinate prompt repairs.
Order supplies as directed and stock patient-care areas; handle medication-related tasks, including expired medications or equipment and recalls.
Develop and maintain effective communication with internal and external customers and demonstrate service orientation and teamwork in interactions.
Complete required onboarding and orientation activities, including simulation training, as needed or directed.
Work under the direct supervision of providers and interact with staff across departments, physicians, patients, families, external healthcare institution employees, community providers, agencies, and physician offices to report, request, or clarify patient-care information; prioritize data from multiple sources to support responses to changes in patient and family health status.

Desired Qualifications

Experience with office medical procedures and treatments and knowledge of insurance, managed-care operations, electronic medical records (EMR), and scheduling software are preferred.
Additional related education and/or experience is preferred.

Primary City/State:

Tempe, Arizona

Department Name:

Support Services-Clinic

Work Shift:

Day

Job Category:

Clinical Care

Great options and opportunities. We’re certified as a Great Place To Work® and are looking for professionals to help us make Banner Health the best place to work and receive care.

TOCA at Banner Health has built a reputation for excellence in Arizona for 70 years as the first and foremost orthopedic group. Our Nationally and Internationally recognized orthopedic physicians and surgeons use the most advanced, proven technologies for the best recovery possible. We are the forefront of the Integrated Service Model and committed to continually improving our delivery of orthopedic care to meet the needs of our patients. Our board certified and fellow trained physicians specialize in: fracture care, joint replacement, sports medicine, physical therapy, digital x-ray, and more. We are also honored to be the official team physicians and orthopedic surgeons for Arizona State University.

As a Medical Assistant on this team, we offer a customer-focused and friendly work environment with career growth opportunities. You'll have the opportunity to work directly with patients and with an engaged group of physicians and staff. A career with our team is great if you are just starting out or have many years of experience. If you are ready to be challenged, work in a positive environment and contribute to making a change in people's lives, then we are the perfect team for you.

Location: TOCA at Banner Health - 5002 S Mill Ave Tempe, AZ

Schedule: Monday - Friday between 8:00am - 5:00pm

POSITION SUMMARY
This position is responsible for assisting clinicians and nursing staff in providing medical care, as well as, implementing and evaluating direct patient care. This position utilizes specialized knowledge, judgment and skills to provide an excellent patient experience.

CORE FUNCTIONS
1. Prepares patient for exam and treatment by taking and recording vital signs, symptoms and other necessary measurements and recording chief complaint; documents pain scores as appropriate. Reports condition of patient which may be indicative of change in the patient's condition to the clinician.

2. Assists providers with exams and minor in-office procedures which could include taking patients’ blood pressure, documenting respiration and heart rate/pulse, taking temperature, as well as performing phlebotomies, ear irrigation and EKG’s. Acts as chaperon as needed. Uses universal blood and body fluid precautions at all times and personal protective equipment as needed. Responsible for prioritization of patient flow through clinical process.

3. Coordinates and manages patient care including pre-certifications, referrals, authorizations, prescriptions and scheduling of patients for clinic, hospital and other ancillary medical treatments and tests. Responsible for communicating test results to patient. Acts as a resource to clinician in order to provide optimal patient care. May administer medications in accordance with established policies and procedures or as directed.

4. Provides clerical support with patient/client notifications and documentation to include but not limited to complete medical records including labs, authorizations, X-Rays, hospital records and any previous care pertaining to each patient visit. Provides complete and accurate information necessary for billing related to the patient encounter in a timely fashion.

5. Maintains a clean, functional environment including cleaning and disinfection of equipment, exam rooms and storage areas. Disinfects equipment and instruments using appropriate solutions following sterilization procedures. Follows manufacturer's recommendations and OSHA guidelines in handling of hazardous substances. Performs basic maintenance of equipment and coordinates needed maintenance for prompt repairs.

6. Orders supplies as directed, stocks patient care areas. Medication ordering and tasks related to all medications (e.g. expired medications/equipment and recalls).

7. Develops and maintains effective communication mechanism with all external and internal customers. Exemplifies service orientation and the team concept in all contacts.

8. This position will complete all necessary on-boarding/orientation activities, including simulation training, as needed or directed.

9. This position works under the direct supervision of the providers. This position interacts with all levels of staff in a variety of departments, physicians, patients, families and external contacts, such as employees of other health care institutions, community providers and agencies, concerning the health care of the patient. Also interacts with physician’s offices in order to report, ask for or clarify information. Prioritizes data from multiple sources to provide support for the response of the patient and family to changes in health status.

MINIMUM QUALIFICATIONS

High school diploma/GED or equivalent working knowledge. Completion of an approved medical assistant training program as defined by state regulations.

Active Medical Assistant Certification is required. Certification or additional training must meet the requirements for Meaningful use. BLS certification required. Active Medical Assistant certification such as: Registered Medical Assistant (RMA) with proof of current membership from American Medical Technologists (AMT) or Certified Medical Assistant (CMA) with proof of current membership from American Association of Medical Assistants (AAMA) or Certified Clinical Medical Assistant (CCMA) with proof of current membership from National Health Career Association (NHA) (Test administered after 7/1/2017 only) or National Certified Medical Assistant (NCMA) with proof of current membership from National Certified Competency Testing (NCCT).

Requires strong computer skills, including the ability to work with medical software. Requires exceptional interpersonal and communication skills. Requires the ability to manage multiple changing priorities in an effective and organized fashion.

Employees working at Banner Behavioral Health Hospital, BTMC Behavioral, and BUMG, BUMCT, or BUMCS in a Behavioral Health clinical setting that serves children must possess an Arizona Fingerprint Clearance Card at the time of hire and maintain the card for the duration of their employment. An Arizona Criminal History Affidavit must be signed upon hire.

PREFERRED QUALIFICATIONS

Experience with office medical procedures and treatments and knowledge of insurance, managed care operations, EMR and scheduling software preferred.

Additional related education and/or experience preferred.

EEO Statement:

EEO/Disabled/Veterans

Our organization supports a drug-free work environment.

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About the Company

Banner Health

Nonprofit health system operating hospitals

Banner Health is a nonprofit health care system operating a large network of hospitals, clinics and home- and long-term-care services across six Western states. It runs 33 acute-care hospitals, Banner Health Network, university medicine programs and a mix of urgent care, family clinics, home care, hospice, pharmacies and a nursing registry to provide coordinated care. Its network links hospitals, physician groups and care sites to guide patients through primary, specialty, inpatient and end-of-life services, aiming to simplify transitions between care settings. Its goal is to improve community health by delivering broad, accessible, coordinated care and reinvesting profits into health services and community programs.

Company size: 10,001+
Company stage: Not listed
Total funding: Not listed
Headquarters: Phoenix, AZ
Founded: 1999

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