Phillips Consulting

Business and management consulting for transformation.

Manager, Strategy and Operating Model

Strategy & Management ConsultingConfirmed live in the last 24 hours

Full-timeLagos, NigeriaNo salary listed

About the Job

Requirements

10–15 years of relevant professional experience, with substantial hands-on responsibility for strategy, organisation design and business transformation engagements.
Demonstrated experience leading strategy development, feasibility studies and enterprise-level operating model or organisational design assignments.
Strong analytical and financial modelling capabilities, including investment appraisal, scenario analysis, Net Present Value (NPV) and Internal Rate of Return (IRR).
Proven ability to facilitate board and executive-level strategy sessions, structure complex problems and translate recommendations into practical implementation plans.
Experience managing consulting teams, senior client relationships and business development activities.
A bachelor's degree in a relevant discipline and professional certification in strategy, project/programme management or business transformation.
Ability to lead development of strategic plans and strategy retreats.
Ability to author feasibility studies and business cases.
Ability to design scorecards, monitoring and evaluation systems and delivery units.
Ability to shape organisational structures and roles, and develop future-state operating models and accountabilities aligned with strategy, governance and capabilities.
Ability to define governance arrangements, decision rights and accountability mechanisms for transformed operating models.
Ability to diagnose gaps between current and desired operating models and identify implications for transformation.
Ability to synthesise complex business, operational and market information into strategic insights.
Ability to frame ambiguous client problems into clear hypotheses, workstreams and decision areas.
Ability to convert strategic recommendations into sequenced transformation initiatives, milestones and priorities.
Ability to link strategic choices to operating requirements, programmes and execution mechanisms.
Ability to align performance measures and management mechanisms with strategic and operating model objectives.
Ability to design meaningful performance measures that translate strategic priorities into measurable outcomes.
Ability to establish mechanisms for tracking whether transformation initiatives deliver intended business value.
Ability to coordinate delivery across workstreams, manage dependencies and maintain focus on agreed outcomes.
Ability to build alignment with senior clients and coordinate multiple stakeholders around transformation decisions.
Strong written and verbal communication, active listening, presentation and stakeholder-management skills, with the ability to influence outcomes professionally.
Ability to build and maintain productive working relationships across teams, functions and stakeholder groups to achieve shared goals.
Ability to plan and deliver training programs, workshops and learning interventions, and lead diagnostics with boards and executive teams.

Responsibilities

Lead client engagements from diagnostic through an agreed strategic plan, including environmental and stakeholder analysis, strategic options, vision, pillars, objectives and initiatives.
Design and run strategy retreats and workshops for boards and executive teams, and guide them toward decisions on contested choices.
Assess market, technical, financial and institutional feasibility; appraise options; and build investment-ready business cases.
Lead the design of an enterprise target operating model linking strategy to capabilities, services, governance, technology and sourcing.
Lead client engagements to diagnose organisational structures, generate and evaluate structural options against strategy, and define top-level structure, mandates, reporting lines and governance.
Apply design thinking; frame problems as hypotheses and issue trees; and synthesise research, data, interviews and benchmarks into clear recommendations.
Lead financial and analytical modelling, including market-sizing, financial projections and scenario models, as well as NPV and IRR analysis.
Lead, coach and develop team members through regular feedback, performance management, capability building and succession planning.
Manage resource allocation and utilisation to ensure optimal deployment, while overseeing client assignment planning, execution, quality assurance and profitability.
Monitor project progress, manage risks and stakeholder expectations, ensure compliance with firm standards and governance requirements, and support timely client invoicing.
Identify, pursue and convert business opportunities through client engagement, proposal development and commercial negotiations.
Grow the sales pipeline, expand key accounts, and drive cross-selling and upselling opportunities.
Build and sustain strategic relationships with clients, partners and industry stakeholders.
Contribute to developing, enhancing and commercialising the firm's products, services and intellectual property, while strengthening market presence and thought leadership.
Contribute to firm-wide strategy execution, profitability, operational excellence and leadership succession initiatives.
Plan and deliver training programs, workshops, learning interventions and stakeholder engagement sessions as requested.

Manager, Strategy and Operating Model

Phillips Consulting · Lagos, Nigeria (Hybrid) · — · Posted 2026-10-28

Workplace: hybrid

Description

Job Summary

Have you led strategy development, feasibility studies and organisation design engagements for large organisations or public institutions and helped turn those recommendations into measurable results?

At Phillips Consulting (pcl.), we are seeking an accomplished Strategy & Operating Model Manager to lead our specialist consulting practice within the Transformation Pillar.

This opportunity is for an experienced practitioner who combines strategic thinking with hands-on consulting delivery, strong commercial judgement and the ability to influence decisions at board and executive management levels.

Lead client engagement from diagnostic to an agreed strategic plan: environmental and stakeholder analysis, strategic options, vision, pillars, objectives and initiatives.
Design and run strategy retreats and workshops for boards and executive teams, and bring them to decisions on contested choices.
Assess market, technical, financial and institutional feasibility (Feasibility studies and business cases); appraise options; build investment-ready business cases.
Lead the design of an enterprise target operating model that links strategy to capabilities, services, governance, technology and sourcing.
Lead client engagement on design of an enterprise target operating model that links strategy to capabilities, services, governance, technology and sourcing.
Lead client engagement in diagnosing a structure, generate and evaluate structural options against strategy, and define the top-level structure, mandates, reporting lines and governance.
Design thinking ; Frame problems as hypotheses and issue trees; synthesise research, data, interviews and benchmarks into a clear recommendation.
Lead Financial and analytical modelling which entails building market-sizing, financial projection and scenario models, including Net Present Value (NPV) and Internal Rate of Return (IRR) analysis
Lead, coach, and develop team members through regular feedback, performance management, capability building, and succession planning.
Manage resource allocation and utilisation to ensure optimal deployment while overseeing the successful planning, execution, quality assurance, and profitability of client assignments.
Monitor project progress, manage risks and stakeholder expectations, and ensure compliance with firm standards and governance requirements alongside timely invoicing to clients.
Identify, pursue, and convert business opportunities through effective client engagement, proposal development, and commercial negotiations.
Grow the sales pipeline, expand key accounts, and drive cross-selling and upselling opportunities.
Build and sustain strategic relationships with clients, partners, and industry stakeholders.
Contribute to the development, enhancement, and commercialisation of the firm's products, services, and intellectual property while strengthening the firm's market presence and thought leadership.
·Contribute to firm-wide strategy execution, profitability, operational excellence, and leadership succession initiatives.
Plan and deliver training programs, workshops, learning interventions, and stakeholder engagement sessions as requested by the company.

Requirements

Qualifications

10–15 years of relevant professional experience, with substantial hands-on responsibility for strategy, organisation design and business transformation engagements.
Demonstrated experience leading strategy development, feasibility studies and enterprise-level operating model or organisational design assignments.
Strong analytical and financial modelling capabilities, including investment appraisal, scenario analysis, NPV and IRR.
Proven ability to facilitate board and executive-level strategy sessions, structure complex problems and translate recommendations into practical implementation plans.
Experience managing consulting teams, senior client relationships and business development activities.
A bachelor's degree in a relevant discipline and professional certification in strategy, project/programme management or business transformation.

Competencies and Capabilities

Strategy Development: Leads development of strategic plans and leading strategy retreats.
Feasibility study and business plan: Authoring feasibility studies and business cases
Monitoring and Evaluation : Designing scorecards, M&E systems and delivery units
Organisation Design and Operating Model: Shapes organisational structures, roles, develop future-state operating models and accountabilities that aligns with strategy, governance and capabilities
Decision-rights & Governance Design: Defines governance arrangements, decision rights and accountability mechanisms for transformed operating models.
Operating Model Diagnostics: Diagnoses gaps between current and desired operating models and identifies implications for transformation.
Analytical Thinking: Synthesises complex business, operational and market information into strategic insights.
Problem Structuring: Frames ambiguous client problems into clear hypotheses, workstreams and decision areas.
Transformation Roadmap Development: Converts strategic recommendations into sequenced transformation initiatives, milestones, and priorities.
Strategy-to-Execution Design: Links strategic choices to operating requirements, programmes and execution mechanisms.
Performance Architecture Design: Aligns performance measures and management mechanisms with strategic and operating model objectives.
KPI Framework Development: Designs meaningful performance measures that translate strategic priorities into measurable outcomes.
Benefits Realisation Management: Establishes mechanisms for tracking whether transformation initiatives deliver intended business value.
Execution Discipline: Orchestrates delivery across workstreams, manages dependencies and maintains focus on agreed outcomes.
Stakeholder Management: Builds alignment with senior clients and coordinates multiple stakeholders around transformation decisions.
Communication & Influencing: Strong written and verbal communication, active listening, presentation and stakeholder-management skills, with the ability to influence outcomes professionally.
Collaboration: Builds and maintains productive working relationships across teams, functions, and stakeholder groups to achieve shared goals.
Facilitation: Effectively plans and delivers training programs, workshops, learning interventions, and Leads diagnostics with boards and executive teams.

Apply

Apply at Phillips Consulting

About the Company

Phillips Consulting

Business and management consulting for transformation.

Phillips Consulting provides business and management consulting services across Africa, helping organizations design and implement projects, improve efficiency, and build strong institutions. Its offerings span transformation, technology, people, and outsourcing, with a focus on seamless execution and tailored solutions rather than one-size-fits-all approaches. The firm combines Nigerian roots with global expertise, drawing on staff from business strategy, IT, accounting, engineering, medicine, and more to address diverse needs. Differentiators include over 30 years of experience as an indigenous firm with a wide, industry-agnostic scope and a proven track record in designing systems to manage people. The company’s goal is to enable clients to achieve optimal performance by turning possibilities into practical improvements and sustained capacity growth.

Company size: Not listed
Company stage: Not listed
Total funding: Not listed
Headquarters: Lagos, Nigeria
Founded: 1992

Recently Posted Jobs

Explore more opportunities at Phillips Consulting

See more jobs