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Arthur J. Gallagher & Co.

Global insurance brokerage, risk management, consulting

Senior Analyst - Claims Specialist

Claims AdjudicationPosted on Nov 13
Full-timeMumbai, Maharashtra, IndiaNo salary listedIn-person

About the Job

Requirements

  • A university degree or equivalent experience is typically required.
  • At least 5 years of prior relevant experience is required.
  • At least 7–9 years of claims-handling experience is required.
  • At least 5 years of end-to-end claims-handling experience is required.
  • Experience with policy placing and accounting functions is required.
  • Proficiency in Microsoft Office is required.
  • Adaptability to working shifts is required.
  • Communication skills are required.
  • Teamwork skills are required.
  • Time-management skills are required.
  • Presentation skills are required.
  • Analytical and problem-solving skills are required.
  • Project-management skills are required.

Responsibilities

  • Meet expectations of internal and external stakeholders, the organization, and clients.
  • Contribute to achieving service-level agreements, key performance indicators, and business objectives.
  • Ensure smooth account transitions, including preparing all relevant documents.
  • Monitor claims and reports regularly to ensure compliance with Financial Conduct Authority guidelines.
  • Adhere to claims-compliance requirements.
  • Handle claims end to end and communicate with clients.
  • Review and present reports.
  • Perform claims activities accurately and with attention to detail.
  • Handle complex UK claims and coordinate with internal and external stakeholders, clients, and insurers.
  • Manage claims end to end for the UK and support delivery of shared-services functions to internal stakeholders.
  • Foster collaboration, continuous improvement, and customer focus within the shared-services team.
  • Conduct training to enhance knowledge and submit reports on time.
  • Prepare and present process maps, process flows, and standard operating procedures, and perform ad hoc claims-related activities.
  • Handle and avoid risk events or sanctions.

About the Company

Arthur J. Gallagher & Co.

Global insurance brokerage, risk management, consulting

Arthur J. Gallagher & Co. is a global insurance brokerage and risk management firm. It helps businesses, public entities, and individuals manage risk and obtain insurance through three segments: brokerage, risk management, and corporate. The brokerage unit offers a full range of retail and wholesale insurance brokerage and consulting services to match clients with coverage. The risk management unit handles contract claim settlements, claim administration, loss control consulting, and risk management information services to reduce exposures. The corporate unit oversees the company’s clean energy and other investments. The firm differentiates itself by providing end-to-end risk solutions across insurance placement, claims handling, risk counseling, and investment activities, rather than focusing on a single service. Its goal is to help clients manage risk effectively, protect assets, and pursue value through diverse investments, including clean energy.

Company size
10,001+
Company stage
IPO
Headquarters
Itasca, IL
Founded
1927

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