Full-Time

Customer Success Manager

Posted on 11/21/2024

Tenable

Tenable

1,001-5,000 employees

Cybersecurity solutions for vulnerability management

Cybersecurity

Junior, Mid

London, UK

Hybrid position.

Category
Customer Success & Support
Customer Success Management
Sales & Account Management
Required Skills
Sales
Requirements
  • Business level Spanish essential
  • Experience selling On-Demand, SaaS (Software as a Service) solutions is preferable subscription based product to a diverse customer base with direct customer facing experience
  • Ability to build and maintain strong relationships with channel partner
  • Proven track record in Sales
  • Network Security background preferred but not essential
  • Ability to adapt, overcome objections, learn from complex situations in a dynamic environment
  • Strong time management and prioritizing
  • Consistent and documented track record of achieving monthly/quarterly/annual target metrics across both renewal & expansion
  • Strong oral and written communication skills
  • Ability to work in a fast paced, team environment with revenue deadlines
Responsibilities
  • Responsible for growing revenue via prospecting, qualifying, selling and closing from existing enterprise client accounts
  • Responsible for Quarterly & Annual Revenue Targets
  • Manage client relationships through all phases of the sales cycle.
  • Provide a consultative solutions sales process to prospects
  • Provide account management to an existing territory including support/product issue resolution
  • Responsible for tracking & logging customer information, forecasts and reports
  • Regular customer briefings on product news, roadmap & overall Tenable strategy

Tenable specializes in vulnerability management within the cybersecurity sector. The company provides solutions that help organizations identify, investigate, and prioritize vulnerabilities in both IT and operational technology environments. Its main products include Tenable.io, a cloud-based platform for comprehensive vulnerability management, Tenable.ot, which focuses on securing operational technology like industrial control systems, and Nessus, a popular vulnerability scanner for identifying security issues in networks. Tenable operates on a subscription-based business model, allowing clients to access its platforms and services through annual subscriptions, which ensures ongoing updates and support. This model, along with additional professional services and compliance solutions, sets Tenable apart from competitors. The company's goal is to help organizations effectively manage and reduce cyber risks to protect their digital assets.

Company Stage

IPO

Total Funding

$291.8M

Headquarters

Columbia, Maryland

Founded

N/A

Growth & Insights
Headcount

6 month growth

0%

1 year growth

0%

2 year growth

5%
Simplify Jobs

Simplify's Take

What believers are saying

  • The partnership with Coalfire combines Tenable's preventive security technology with Coalfire's threat-focused expertise, offering comprehensive exposure management.
  • Acquiring Eureka Security positions Tenable to better address cloud data risks, a critical concern given the high incidence of cloud-related breaches.
  • Tenable's diverse product portfolio, including Tenable.io, Tenable.ot, and Nessus, provides robust solutions for a wide range of cybersecurity needs.

What critics are saying

  • The cybersecurity market is highly competitive, with major players like Claroty and Dragos posing significant challenges.
  • Integrating acquisitions like Eureka Security may present operational and cultural challenges that could impact performance.

What makes Tenable unique

  • Tenable's focus on both IT and OT environments sets it apart from competitors who may specialize in only one area.
  • The acquisition of Eureka Security enhances Tenable's cloud security platform with advanced data security posture management (DSPM) capabilities.
  • Tenable's subscription-based model ensures continuous updates and support, providing clients with up-to-date protection against evolving cyber threats.

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