Transmed

Full-service distributor of consumer goods

IT Support Specialist

IT Service Desk & End User SupportConfirmed live in the last 24 hours

Full-timeDubai - United Arab EmiratesNo salary listedIn-person

About the Job

Requirements

A bachelor's degree in Information Technology or a similar field is required.
At least 0 years and up to 1 year of experience in an IT support role is required.

Responsibilities

Provide first-level help desk support for issues reported by business users.
Install and configure computer hardware and software, printers, conference room equipment, and scanners within the agreed service-level agreement.
Troubleshoot computer problems, identify whether the source is hardware, software, or network-connection related, and advise on appropriate actions and solutions.
Perform daily backups for all systems to ensure business continuity.
Manage inventory and stock, maintain detailed records of inventory use, and advise management on ordering when necessary.
Procure required IT equipment in line with the organization’s procurement policy.
Act as a role model by living the Transmed Purpose on a daily basis.

Overview

To provide first level of help desk support to the issues reported by the business users.

Responsibilities

Technical Support

- Installs and configures computer hardware/software, printers, conference room equipments and scanners within agreed SLA.- Troubleshoots computer problems and determine source (hardware, software or network connection related) and advise on appropriate actions and solutions.

Data Backup

- Takes daily backup for all systems to ensure business continuity.

Inventory Management

- Manages inventories and stock, including keeping detailed records of inventory use, and advising management on ordering where necessary.- Procures the needed IT equipments in line with the organization procurement policy.

Transmed Purpose

- Acts as a role model by living Transmed Purpose on daily basis.

Qualifications

Academic Education & Professional Certifications

Bachelor Degree in Information Technology or similar field

Operational & Managerial Experience

0 - 1 years of experience in IT Support role

About the Company

Transmed

Full-service distributor of consumer goods

Transmed is a full-service distributor and partner that oversees the entire distribution value chain for consumer goods, including Household and Personal Care products and an expanding Food portfolio, plus a Foodservice operation serving restaurants and hospitality clients. It works by handling end-to-end logistics, warehousing, sales, marketing support, and customer service to connect brands with retailers and foodservice customers. It differentiates itself through a long-standing presence in Lebanon since 1943 and a broad, well-known brand portfolio coupled with a focus on end-to-end distribution and customer-focused service across retail and foodservice channels. Its goal is to become a major player in its markets by expanding brands’ reach and reliably supporting retailers and hospitality customers with comprehensive distribution.

Company size: 1,001-5,000
Company stage: Not listed
Total funding: Not listed
Headquarters: Beirut, Lebanon
Founded: 1946

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