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Solution SFT

Advises companies on IT, engineering and custom software

Analyste en Gestion Administrative des Solutions Ti - GIA / M365

System AdministrationPosted on Nov 9
Full-timeQuébec City, QC, CanadaNo salary listedRemote

About the Job

Requirements

  • A bachelor's degree in information technology or another relevant field, or relevant experience, certification, or a combination of qualifying elements in lieu of academic requirements; foreign degrees require MIFI equivalency.
  • Ten years of relevant experience in information technology.
  • Significant experience in complex or large-scale organizational environments.
  • Demonstrated experience handling critical situations or situations with high operational impact.
  • Experience coordinating or technically supervising teams or projects.
  • Experience serving as a senior analyst or technical expert.
  • Very good knowledge of Microsoft 365.
  • Very good knowledge of security and Entra ID.
  • Good experience with SQL.
  • Experience contributing to improvements in processes or technology architectures.
  • High autonomy and ability to work independently with minimal supervision.
  • Ability to analyze and synthesize information, solve problems, and prioritize requests.
  • Professional judgment and ability to make technical decisions in complex situations.
  • Ability to work with multidisciplinary teams and communicate and collaborate effectively.
  • Ability to act as a technical reference in the field and support less experienced resources.
  • Ability to propose sustainable, structured solutions and identify operational risks.
  • Broad understanding of technology services and ability to recommend process or architecture improvements and contribute to technology planning.

Responsibilities

  • Handle client requests submitted through tickets and process them.
  • Guide clients through identity and access management processes.
  • Integrate applications managed with Microsoft 365 identity into Entra ID.
  • Establish a process for reviewing applications already registered in Entra ID.
  • Establish new processes, including diagrams and documentation, for activities such as investigations performed with eDiscovery.
  • Provide operational support for identity and access management solutions, process requests in the ticketing system, administer identity and access management tools, maintain their configurations, and ensure they function properly.

Desired Qualifications

  • Experience in identity and access management.
  • Experience in security.
  • Experience with Active Directory and Entra ID.
  • Knowledge of IT service management best practices, such as ITIL.
  • Experience in the public or parapublic sector.

About the Company

Solution SFT

Advises companies on IT, engineering and custom software

Solution SFT advises organizations on IT strategy and engineering, and builds custom software for startups, small businesses and larger companies. Its consultants review how clients manage technology, check infrastructure and compliance, and recommend changes to business processes. The firm's security and infrastructure work covers data protection, cloud migration and recovery planning for systems that need to keep operating through disruptions. Developers create web and mobile applications, connect software through interfaces and modernize older systems, including tools that reduce manual coding. Solution SFT was founded in 2020 and is headquartered in Montreal, Quebec.

Company size
51-200
Company stage
Not listed
Total funding
Not listed
Headquarters
Montreal, Canada
Founded
2020

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