G

Gresham

Fintech firm delivering compliant financial processing

Product Education Specialist

Full-TimeUpdated on 10/23/2026
No salary listed
Mid
Gurugram, Haryana, India+2 moreMore locations: Noida, Uttar Pradesh, India | Bengaluru, Karnataka, India
HybridHybrid; role may be based in the Noida, Gurugram, or Bengaluru offices.
Customer Experience & SupportCustomer Education & Training

About the job

Requirements
  • Minimum 3 years of hands-on experience with Opus EDM.
  • Working knowledge of SQL and SQL Server sufficient to build, query, and maintain training databases and exercises.
  • Strong written and verbal English communication skills, with the ability to explain technical concepts clearly.
  • Experience producing structured, accurate technical or training documentation.
  • Comfort using screen-recording/video tools and e-learning authoring tools, or ability to learn new tools quickly.
Responsibilities
  • Design and produce Opus EDM training content, including instructional videos, practical exercise guides, and interactive activities embedded in the learning management system, covering key features released this year within the first 3–6 months.
  • Plan and deliver an upgrade of the Opus EDM training databases, including new practical exercises reflecting current product functionality.
  • Partner with Opus EDM product owners and subject matter experts to validate the technical accuracy of new training content before release.
  • Support each quarterly General Availability release by producing new documentation and updating existing Knowledge Base articles in collaboration with the Product team.
  • Maintain and continuously improve existing Opus EDM training assets as the product evolves.
  • Serve as the team’s Opus EDM subject matter resource for training and documentation.
Desired Qualifications
  • Previous experience in a training, education, or learning and development role, such as instructional design, course development, or corporate training.
  • Familiarity with learning management system platforms such as Docebo and experience building interactive e-learning content.
  • Experience with knowledge base or help center tools such as Bloomfire or Confluence.
  • A recognized learning and development qualification, such as CIPD, or equivalent.
  • Experience in financial services, fintech, or capital markets data environments.

About the company

G

Gresham

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Website

Gresham Tech builds software for financial institutions to automate back-office processes, improve data accuracy, and ensure regulatory compliance. Its enterprise platforms, typically cloud-based, use modular components to automate workflows, validate data, generate regulatory reports, and integrate with other financial systems. The company differentiates itself through a long fintech history, multiple strategic acquisitions, and an IPO, offering a broad, proven, integrated suite of solutions for institutions worldwide. Its goal is to help financial institutions operate more reliably and compliantly while enabling growth through dependable fintech software that handles critical financial workflows.

Company Size

501-1,000

Company Stage

IPO

Headquarters

London, United Kingdom

Founded

1969

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Growth & Insights and Company News

6 month growth

8%

1 year growth

22%

2 year growth

17%
Asset Servicing Times
Oct 1st, 2026
Gresham launches Control Studio.

Gresham launches Control Studio. 01 October 2026 US, UK Reporter: Zarah Choudhary Gresham has launched Control Studio, an AI-enabled, self-service application for its control reconciliation product. The solution aims to enable business users to build and maintain complex reconciliation controls, including multi-way reconciliations across multiple data sources, without needing coding or specialist configuration skills. Using generative AI, Control Studio helps users translate their knowledge of trading, settlement, and clearing into the configuration required by Gresham's deterministic rules engines, which are built to handle the speed and complexity of near-real-time banking systems and multi-way real-time reconciliation. Through a guided, modern AI-enabled interface, users can configure data sources, matching rules, validations, and exception workflows in the language of the business. Studio enables users to build controls directly against sample data, allowing them to see the impact of changes before they go live. Neil Vernon, global head of Product - Control and Data Service at Gresham, says: "Control Studio puts the people who understand the data in control of the process, using generative AI to turn business requirements into the rules and configuration needed by Control. "That means firms can respond faster as products, processes, and regulatory requirements change, while keeping the governance, auditability, and complexity they need in production." Next technology article NO FEE, NO RISK 100% ON RETURNS If you invest in only one asset servicing news source this year, make sure it is your free subscription to Asset Servicing Times

Asset Servicing Times
Sep 15th, 2026
Gresham Technologies welcome Davit Harutyunyan.

Gresham Technologies welcome Davit Harutyunyan. 15 September 2026 UK Reporter: Madison Hendrickson Gresham Technologies has appointed Davit Harutyunyan as chief product and AI officer, where he will lead product strategy and management, innovation, and AI across the firm's full portfolio. Harutyunyan joins the firm bringing two decades of product leadership in capital markets technology across private and public markets. Most recently serving as head of product, platform, and innovation at Allvue Systems, Harutyunyan led product strategy and innovation across the firm's platform. He also held product and leadership roles at Fidessa and CQG. Speaking on his appointment, Spiros Giannaros, CEO of Gresham Technologies, says: "Davit comes at a critical time as Asset Servicing Times partner with its customers on delivering its AI-driven product roadmap with focus on differentiated value and operational efficiency across Gresham products. "He has a proven record of taking AI-native platforms from concept to market, and of bringing complex platforms together into products clients can put to work." Next people moves article NO FEE, NO RISK 100% ON RETURNS If you invest in only one asset servicing news source this year, make sure it is your free subscription to Asset Servicing Times

Asset Servicing Times
Mar 31st, 2026
Gresham renames Enterprise Data platform.

Gresham renames Enterprise Data platform. 31 March 2026 UK Reporter: Zarah Choudhary Image: AD/stock.adobe.com Gresham, an enterprise data automation firm, has announced that the Enterprise Data Management platform - acquired from S&P Global Market Intelligence - will be renamed as Opus EDM. The platform, which has traded under several names across more than a decade in market, including Cadis, Markit EDM, IHS Markit EDM, and most recently S&P Global EDM, now joins Gresham's portfolio as Opus EDM. According to the firm, Opus EDM is relied upon by over 150 financial institutions and supports more than US$12 trillion in assets under management (AUM). Additionally, Gresham says that the platform enables firms to efficiently master, govern, and operationalise market, reference, private markets, and ESG data at scale. Mark Hepsworth, CEO of Gresham, says: "Opus EDM is an established market leader in enterprise data management. "As part of Gresham it will be central to its focus on enterprise data automation in mission critical financial services ecosystems. "The new name marks its next chapter as part of Gresham, where we will focus on product innovation, AI enablement and continuing to expand the range of managed services around the platform that clients can choose to use to reduce TCO." Devendra Bhudia, chief product officer at EDM, adds: "Its clients chose this platform because it works at scale, in regulated environments, across complex data types. "That does not change. What changes is the level of resource and ambition behind it. "Being part of Gresham gives us the platform to accelerate development in ways that were not possible before." Next technology article NO FEE, NO RISK 100% ON RETURNS If you invest in only one asset servicing news source this year, make sure it is your free subscription to Asset Servicing Times

Asset Servicing Times
Jul 17th, 2025
Gresham appoints Zhu as Sales Director for APAC

Gresham, an enterprise data automation solutions for the financial services industry, has announced the appointment of Hayley Zhu as sales director for Asia Pacific.

TechDay
May 1st, 2025
Gresham unveils web-based upgrade for investment data platform

Gresham unveils web-based upgrade for investment data platform.