On-Call Operations and Facilities Team Member

Your purpose starts here!  By joining Redeemer West Side, you’ll help us as we live out a sacred call by Jesus to love our neighbors and heal our city. We are rooted in the gospel, renewed by worship, growing together as disciples, always welcoming people into community, innovating new ministry, and promoting God's shalom in the city. We are FOR NYC: creating space for our community, where people’s questions are valued, and where our neighbors are known, loved, and cared for.

Job Description | On-Call  

Operations and Facilities Team 

Member 

Title: On-Call Operations and Facilities Team Member

Band: 4 

FLSA Status: Hourly Non-Exempt

Hours: On-Call 

Department: Operations & Facilities

Rate: $21 hourly 

Reports to: Director of Operations & Facilities

Date: Jan 2025 

Position Summary: 

W83, home to Redeemer West Side Presbyterian Church, is a neighborhood hub for conversation, culture, and community on the Upper West Side of NYC.

On-Call Operations & Facilities Team Members provide on-site support for daily operations, maintenance, and event needs, ensuring a safe, welcoming environment with WOW-level service.

As part of the Operations team, you’ll support team members, staff, congregants, and guests in living out our vision to love our neighbors and heal our city.

This hands-on role combines maintenance, setup, and event support—ideal for a reliable, skilled, and proactive team member who enjoys problem-solving, working with tools, and seeing immediate results.

What are We’re Looking For: 

• Hands-on, practical problem-solver who enjoys working in a variety of environments.
• Reliable, punctual, detail-oriented, and willing to take initiative.
• Basic knowledge of building maintenance and repairs is a plus.

This role is perfect for someone who wants a mix of event support, maintenance work, and practical problem-solving in a fast-paced, collaborative environment.

What You’ll do:

• Keep furniture, equipment, and spaces in top condition, handling them with care and pride.
• Enforce building policies, safety guidelines, and emergency plans to keep everyone inside the building safe.
• Set up & break down event spaces, assisting the events department during events, including waste management & transporting/storing items as needed.
• Communicate clearly, stay positive, wear clean and proper uniform, show up on time, ready to work as part of a team to ensure smooth operations.
• Maintain professionalism and a positive attitude toward supervisors, team members, staff, and clients.

Core Competencies: 

• Ethics and Integrity – Communicates openly and honestly with others; addresses concerns respectfully.
• Teachable / Desire to Learn – Recognizes opportunities for self-development and actively seeks feedback to improve work quality.
• Adaptability – Values different perspectives and approaches; maintains a positive attitude in the face of ambiguity and change.
• Accountability – Fulfills commitments and takes ownership of personal performance; asks questions and provides feedback to clarify expectations; seeks guidance when needed.
• Drive and Motivation – Proactively takes on tasks within their capabilities; gathers information and asks questions before tackling new challenges; seeks support when facing difficulties.

Qualifications Profile: 

• Must embrace Redeemer West Side’s vision and have a Gospel-oriented heart for New York City. 
• Availability to work flexible hours, including mornings, evenings, weekends, holidays, and summer, if available (minimum shift of 4 hours). There is always room for more, if you are available and willing to.
• Punctuality, accuracy, and the ability to meet deadlines.  
• Strong oral and written communication skills with keen attention to detail. 
• Ability to multitask and think critically. 
• Capacity to stand for extended periods. 
• A hospitable and cooperative spirit. 
• Clear communication skills when interacting with staff, congregants, and guests. 
• Strong ability to manage details and handle multiple tasks simultaneously. 
• Must obtain FDNY F-03 certification within 60 days of start. 

Physical Demands:

• Ability to frequently lift and carry up to 50 pounds; occasional lifting and carrying of equipment weighing up to 75 pounds may be required. 
• Ability to walk up to seven flights of stairs. 
• Physical mobility and endurance to perform tasks while standing or walking for extended periods (60 minutes or more). 
• Frequent use of hands and arms for handling, installing, positioning, and moving materials. 
• Regularly required to walk, bend, stoop, or kneel. 

The wage range for this role takes into account the wide range of factors that are considered in making compensation decisions including but not limited to skill set; experience and training; licensure, certifications, and ordination; and other organizational needs.

Use of Hiring Technology
As part of our recruitment process, we may use technology-assisted tools, including artificial intelligence (AI), to help review applications and identify candidates whose qualifications align with the requirements of the role. AI can assist us in evaluating skills, qualifications, experience, or certain keywords. These tools support, but do not replace, human review and decision-making.

While interviewers may record and transcribe interviews using AI tools, we do not utilize AI to evaluate or analyze interview videos. Recording of interviews is done solely for the purpose of note-taking or transcribing the conversation, and human review is conducted of the notes prior to connecting them with an applicant's file. The organization does not utilize Automated Employment Decision Tools to conduct video analysis of any recorded interviews, and is fully compliant with New York City Local Law 144.

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